About The Position

Rushford Center at The Ridge Recovery Center is seeking a dedicated and compassionate Medical Assistant, Certified Nursing Assistant, Emergency Medical Technician, or Patient Care Technician to support people living with substance use disorders. The Ridge Recovery Center is a new substance use disorder treatment facility in Windham, Connecticut, offering personalized paths to recovery in a serene setting. The Medical Navigator works with professional, clinical, and medical staff to provide day-to-day basic patient care. The role supports safe care and administrative needs, including collecting vital signs, laboratory testing, and other information used in assessment, to help clients achieve established outcomes.

Requirements

  • High school graduate or equivalent.
  • Diploma or certificate from an accredited Medical Assistant program, or active Connecticut CNA or EMT certification, or qualifying related experience.
  • At least one year of direct medical patient care may be considered in lieu of the education requirement.
  • Obtain CPR certification within six months of employment.
  • Obtain AED training within six months of employment.
  • Maintain all required credentials throughout employment.

Nice To Haves

  • Diploma from an accredited Medical Assistant program or an associate’s degree in a related substance abuse and/or mental health field.
  • Previous experience in drug and alcohol treatment or knowledge of the disease concept of addiction.
  • Previous experience with mental health and/or psychiatric populations.
  • Familiarity with the Alcoholics Anonymous or Narcotics Anonymous 12-Step Program.

Responsibilities

  • Process clients through admissions and transitions, complete required documentation, and meet with clients’ families to collect relevant history.
  • Coordinate with admission-related staff, including Utilization Review, Nursing, Admission Specialists, and related departments, to support timely admissions.
  • Obtain and observe urine drug screens, take client vital signs, report abnormal values or trends to the staff nurse, and complete safety checks throughout clients’ stays.
  • Orient clients to Rushford’s rules and regulations, provide basic counseling to reduce anxiety, and support continuity of care.
  • Manage client discharges by ensuring property is returned, forms are signed, and documentation is complete.
  • Run non-clinical groups.
  • Maintain supplies by managing inventory, ordering as needed, and completing audits.
  • Serve as a liaison between Rushford and outside contracting services and respond promptly to requests.
  • Perform other related duties as required.

Benefits

  • Medical and dental benefits.
  • 401(k) plan with employer match.
  • Paid time off accruing from the date of hire.
  • Seven paid holidays.
  • Additional voluntary benefits.
  • Employee discount programs.
  • Career development and growth opportunities.
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