Medical Navigator - The Ridge Recovery Center
About The Position
Rushford Center at The Ridge Recovery Center is seeking a dedicated and compassionate Medical Assistant, Certified Nursing Assistant, Emergency Medical Technician, or Patient Care Technician to support individuals living with substance use disorders. The Ridge is a state-of-the-art treatment facility in Windham, Connecticut, offering personalized recovery paths in a serene setting. The Medical Navigator works with professional, clinical, and medical staff to provide day-to-day basic patient care and administrative support. The role helps clients achieve established outcomes by collecting information such as vital signs and laboratory test results for use in assessment. Responsibilities also include supporting admissions, maintaining client safety and continuity of care, and assisting with discharge. Rushford Center provides addiction and mental health prevention, treatment, and recovery programs, including acute care and evaluation, residential addiction treatment, therapy, intensive outpatient programs, and community support programs.
Requirements
- High school graduate or equivalent.
- One of the following: diploma or certificate from an accredited Medical Assistant program; active Connecticut CNA certification; active EMT certification; or qualifying related experience.
- At least one year of direct medical patient care may be considered in lieu of the education requirement.
- Obtain CPR certification within six months of employment.
- Complete AED training within six months of employment.
Nice To Haves
- Diploma from an accredited Medical Assistant program or an associate degree in a related substance abuse or mental health field.
- Previous experience in drug and alcohol treatment or familiarity with the disease concept of addiction.
- Previous experience with mental health and/or psychiatric populations.
- Familiarity with Alcoholics Anonymous or Narcotics Anonymous 12-Step programs.
Responsibilities
- Process and transition clients through admissions, including completing required documentation.
- Meet with clients’ families to obtain information about client history relevant to admission.
- Coordinate with admission-related staff, including Utilization Review, Nursing, Admission Specialists, and related departments, to facilitate timely admissions.
- Obtain and observe urine drug screens, take client vital signs, and report abnormal values or trends to the staff nurse.
- Complete safety checks throughout clients’ stays.
- Orient clients to Rushford’s rules and regulations.
- Provide basic counseling to help reduce client anxiety and support continuity of care.
- Manage client discharges by ensuring property is returned, forms are signed, and documentation is complete.
- Run non-clinical groups.
- Maintain supplies by managing inventory and ordering as needed.
- Complete audits as needed.
- Serve as a liaison between Rushford and outside contracting services and respond promptly to requests.
- Perform other related duties as required.
Benefits
- Medical and dental benefits.
- 401(k) plan with employer match.
- Paid time off accruing from the date of hire, including seven paid holidays.
- Additional voluntary benefits.
- Employee discount programs.
- Career development and growth opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
