About The Position

Rushford Center’s Ridge Recovery Center is seeking a dedicated and compassionate Medical Assistant, Certified Nursing Assistant, Emergency Medical Technician, or Patient Care Technician to support people living with substance use disorders. The Ridge Recovery Center is a state-of-the-art treatment facility in Windham, Connecticut, offering personalized recovery paths in a serene setting. The Medical Navigator works with professional, clinical, and medical staff to provide day-to-day basic patient care and administrative support. The role includes collecting assessment information such as vital signs and laboratory testing, supporting safe patient care, and helping clients achieve established outcomes.

Requirements

  • High school graduate or equivalent.
  • Diploma or certificate from an accredited Medical Assistant program, or an active Connecticut CNA or EMT certification, or qualifying related experience.
  • At least one year of direct medical patient care may be considered in lieu of the education requirement.
  • Obtain CPR certification within six months of employment.
  • Obtain AED training within six months of employment.
  • Maintain all required credentials throughout employment.

Nice To Haves

  • Diploma from an accredited Medical Assistant program or an associate degree in a related substance abuse and/or mental health field.
  • Previous experience in drug and alcohol treatment or knowledge of the disease concept of addiction.
  • Previous experience with mental health and/or psychiatric populations.
  • Familiarity with Alcoholics Anonymous or Narcotics Anonymous 12-Step programs.

Responsibilities

  • Process and transition clients through admissions, including completing required documentation.
  • Meet with clients’ families to obtain information about client history relevant to admission.
  • Coordinate with admissions-related staff, including Utilization Review, Nursing, Admission Specialists, and staff in related departments, to facilitate timely admissions.
  • Obtain and observe urine drug screens, take client vital signs, and report abnormal values or trends to the staff nurse.
  • Complete safety checks throughout clients’ stays.
  • Orient clients to Rushford’s rules and regulations.
  • Provide basic counseling to help reduce client anxiety and support continuity of care.
  • Manage client discharges by ensuring property is returned, forms are signed, and documentation is complete.
  • Run non-clinical groups.
  • Maintain supplies by managing inventory and ordering as needed.
  • Complete audits as needed.
  • Act as a liaison between Rushford and outside contracting services, responding promptly to requests.
  • Perform other related duties as required.

Benefits

  • Medical and dental benefits.
  • 401(k) plan with employer match.
  • Paid time off accruing from the date of hire, including seven paid holidays.
  • Additional voluntary benefits.
  • Employee discount programs.
  • Career development and growth opportunities.
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