MEDICAL MALPRACTICE INVESTIGATOR - 64085717

State of Florida • Tampa, FL

8d • $42,582 - $43,582 • Onsite

About The Position

The Medical Malpractice Investigator conducts complex medical quality assurance investigations into alleged violations of practice acts and rules under the Department of Health’s jurisdiction, including complaints of alleged malpractice. The role reviews complaints and records, obtains evidence, interviews complainants, witnesses, and subjects, and coordinates investigative activities with legal counsel, law enforcement, regulatory agencies, and department staff. The investigator prepares comprehensive reports, supports administrative hearings and disciplinary enforcement, and may testify or present evidence at hearings, depositions, or trials. The position may also involve allied health investigations, inspections, drug profiles, undercover investigations, staff training, mentoring, public inquiries, public speaking, and other duties as required.

The position is based in the Tampa Field Office and serves Hernando, Hillsborough, Pasco, and Polk counties. The incumbent must be physically present in the office to perform the duties effectively. Emergency duty may be required before, during, or beyond normal work hours or days.

Requirements

• One year of investigative experience.
• Three years of professional experience in one or more listed fields: investigative work, law enforcement, the juvenile or adult criminal justice system, regulatory inspections, regulatory compliance, resource protection, affirmative action, equal employment opportunity, regulatory work as a paraprofessional or higher, claims adjusting, auditing, financial examining, land appraisal, human relations, personnel, or work as a licensed healthcare professional regulated by the Division of Medical Quality Assurance.
• Proficient computer skills, including Word, Excel, PowerPoint, and Outlook.
• Knowledge of computer databases and the agency’s compliance management and licensing systems.
• Knowledge of laws, legal codes, court procedures, and government rules and regulations.
• Knowledge of English language structure, vocabulary, spelling, composition, and grammar, and the ability to understand work-related written materials.
• Ability to communicate effectively orally and in writing, convey information, listen, and ask appropriate questions.
• Ability to establish and maintain effective working relationships.
• Ability to conduct fact-finding research and use data collection and analysis methods.
• Ability to organize information into logical reports and written materials, find and identify essential information, and classify multiple pieces of information.
• Ability to write detailed narrative investigative reports.
• Ability to plan, organize, and prioritize work assignments; work independently; investigate and research; and inspect and evaluate quality.
• Ability to maintain accuracy and close attention to detail, manage time effectively, make sound judgments, and maintain strict confidentiality.
• Must be physically present in the office to effectively perform job duties and responsibilities.
• Must have a valid driver's license and satisfactorily complete a background investigation and fingerprinting.
• Must participate in direct deposit.
• Must be authorized to work in the United States without employer sponsorship.
• Must be able to learn and communicate effectively in English, orally and in writing.

Nice To Haves

• High school diploma or equivalent.
• Bachelor’s degree from an accredited college or university in a related field of study.
• Professional experience in the listed fields may substitute year-for-year for required college education.

Responsibilities

• Conduct complex medical quality assurance investigations into alleged violations of practice acts and rules within the Department’s jurisdiction.
• Investigate complaints of alleged malpractice among medical health care boards and initiate subject notification procedures.
• Review and analyze complaint documents and information.
• Prepare subpoenas to obtain medical records and other pertinent documents.
• Review and analyze medical and hospital records, court records, lab reports, peer review records, and other pertinent records.
• Contact and interview complainants, witnesses, and subjects.
• Coordinate investigative activity through legal counsel as requested or directed.
• Prepare comprehensive reports of final, supplemental, and probation investigations.
• Coordinate investigations with federal, state, and local law enforcement officials and regulatory agencies as requested or directed by a supervisor or manager.
• Coordinate with and assist department legal and board staff regarding administrative hearings, subpoena service, administrative complaints, final orders, and disciplinary enforcement requests.
• Testify or present evidence at administrative hearings, depositions, or trials.
• Serve as a member of the prosecution team as directed.
• Develop and maintain professional contacts with risk managers, hospital administrators, nursing directors, and other health care providers.
• Assist with allied health investigations as needed; participate in in-service training; conduct inspections, drug profiles, and undercover investigations; and mentor new investigators as directed.
• Answer public inquiries, make referrals, give public speaking engagements, build professional contacts, and promote the Department’s goals and mission, including participation in Sterling (Platinum Odyssey) activities and events.
• Perform other duties as required.

Benefits

• Annual and sick leave benefits.
• Nine paid holidays and one personal holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and supplemental insurance.
• Retirement plan options, including employer contributions.
• Flexible Spending Accounts.
• Tuition waivers.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed