MEDICAL MALPRACTICE INVESTIGATOR - 64085629

State of Florida • Alachua, FL

3d • Onsite

About The Position

This position is responsible for investigating allegations of state and federal laws against unlicensed individuals posing as licensed health care practitioners. The Lead Inspector Specialist conducts complex medical quality assurance investigations relating to alleged violations of the practice acts/rules under the jurisdiction of the Department. This role investigates complaints of alleged malpractice among medical health care boards. The Lead Inspector Specialist reviews and assigns case files, receives completed cases, reviews, signs, and forwards them to PSU. The Lead Inspector Specialist conducts priority and routine investigations, audits, and inspections relating to violations of Florida Statutes and rules governed by the Agency. The Lead Inspector must provide investigative results through the collection of evidence and preparation of quality investigative reports. This role prepares comprehensive chronological reports of final, supplemental, and probation reports within the guidelines of ISU’s quality control matrix. The position is responsible for the investigation of high profile and/or multi-jurisdictional allegations. It coordinates investigations with federal, state, and local law enforcement officials and regulatory agencies. The role engages in proactive enforcement programs individually and in cooperation with other government agencies. It demonstrates good public relations with local authorities and professional organizations through personal contact and public speaking engagements. The position provides information to consumers regarding licensure and possible violations of laws and rules regulating professions under the Department’s jurisdiction. It reviews court records and other essential documents, conducts audits and inspections, prepares and serves subpoenas, administrative complaints, Emergency Suspension Orders, Emergency Restrictive Orders, notices to cease and desist, and issues citations. The role enforces terms of Disciplinary Enforcement Requests and cooperates with Board staff members. It conducts or ensures in-service training is conducted on a regular basis and in accordance with policy and procedure for all assigned personnel. The position serves as a field training officer as necessary. It provides referral information and testifies and/or presents evidence at administrative hearings, depositions, or trials. The role develops and maintains up-to-date professional contacts with risk managers, hospital administrators, nursing directors, and other health care providers. Performs other duties as required.

Requirements

• Proficient computer skills to include Word, Excel, PowerPoint and Outlook.
• Knowledge of computer data bases.
• Knowledge and use of the compliance management system and licensing system used by the Agency.
• Knowledge of laws, legal codes, court procedures and government rules & regulations.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Understanding written sentences and paragraphs in work related documents.
• Communicating effectively with others verbally and in writing.
• Talking to others to effectively convey information.
• Ability to establish and maintain effective working relationships with others.
• Listening to what other people are saying and asking questions as appropriate.
• Conduct fact-finding research.
• Knowledge of the methods of data collection and analysis.
• Organize data into logical format for presentation in reports, documents and other written materials.
• Finding ways to structure or classify multiple pieces of information.
• Write detailed narrative investigative reports.
• Ability to plan, organize and prioritize work assignments.
• Ability to work independently.
• Investigating and researching.
• Inspecting and evaluating the quality of products.
• Ability to maintain a high degree of accuracy and close attention to detail.
• Effectively manage time.
• Make sound judgements.
• Ability to maintain strict confidentiality.
• One (1) year of investigative experience.
• Five (5) years of professional experience from one or more of the following fields: investigative, law enforcement, working in the juvenile or adult criminal justice system, regulatory inspections, regulatory compliance, resource protection, affirmative action, equal employment opportunity, regulatory work as a paraprofessional or higher, claims adjusting, auditing, financial examining, land appraisal work, human relations, personnel, working as a licensed healthcare professional regulated by the Division of Medical Quality Assurance.
• Must be willing to physically in the office to perform duties and responsibilities of this position.
• Must have a valid driver's license.
• Satisfactorily complete a background investigation, fingerprinting, and participation in direct deposit are requirements for employment.
• Current authorization to work in the United States without employer sponsorship.
• Male applicants born on or after October 1, 1962, must be registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
• Ability to learn and communicate effectively, orally and in writing, in English.

Nice To Haves

• Serve as field training officer as necessary.

Responsibilities

• Investigate allegations of state and federal laws against unlicensed individuals posing as licensed health care practitioners.
• Conduct complex medical quality assurance investigations relating to alleged violations of practice acts/rules.
• Investigate complaints of alleged malpractice among medical health care boards.
• Review and assign case files, receive completed cases, review, sign & forward to PSU.
• Conduct priority and routine investigations, audits and inspections relating to violation of Florida Statutes and rules.
• Provide investigative results through the collection of evidence and preparation of quality investigative reports.
• Prepare comprehensive chronological reports of final, supplemental and probation reports.
• Investigate high profile and/or multi-jurisdictional allegations.
• Coordinate investigations with federal, state and local law enforcement officials and regulatory agencies.
• Engage in proactive enforcement programs individually and in cooperation with other government agencies.
• Demonstrate good public relations with local authorities and professional organizations.
• Provide information to consumers regarding licensure and possible violations of laws and rules.
• Review court records and other essential documents.
• Conduct audits and inspections.
• Prepare, and serve subpoenas, administrative complaints, Emergency suspension, Emergency restrictive orders, notices to cease and desist and issues citations.
• Enforce terms of Disciplinary Enforcement Requests and cooperate with Board staff members.
• Conduct or ensure in-service training is conducted on a regular basis for all assigned personnel.
• Serve as field training officer as necessary.
• Provide referral information.
• Testify and/or present evidence at administrative hearings, depositions, or trials.
• Develop and maintain up-to-date professional contacts with risk managers, hospital administrators, nursing directors and other health care providers.
• Perform other duties as required.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed