Medical Liaison - Red / Rr Southwest

Novo Nordisk•Houston, TX

21d•Remote

About The Position

The Clinical, Medical and Regulatory (CMR) department at Novo Nordisk is a diverse and collaborative group responsible for healthcare provider interactions, developing and implementing regulatory strategies with the FDA, providing medical education, and collecting data to support efficacy and new product development. The department is patient-centered, aiming to improve patients' quality of life through innovation. The Medical Liaison (ML) builds relationships and demonstrates the clinical outcomes and benefits of NNI products to healthcare providers (HCPs). They provide medical information and coordinate educational events. MLs may also identify sites for clinical trials. This role functions as a scientific liaison between NNI and key external customers to further scientific exchange, providing advanced product and scientific/medical field support to Medical, Sales, Marketing, Managed Care, and Government teams. They communicate with HCPs, organized providers/accounts, and other healthcare organizations using their academic/professional credentials and scientific expertise. Territory prioritization is based on customer need and analytics, and may change throughout the year. The ML develops and maintains medical plans in coordination with their Field Director. They serve as an organization spokesperson on advanced medical and technical projects and build external relationships with key opinion leaders (KOLs), academic institutions, physicians, nurse practitioners, diabetes educators, pharmacists, blood bank staff, organized providers/Integrated Health Networks (IHNs), and Managed Care Organizations (MCOs).

Requirements

Doctoral degree required.
At least two years’ experience in a health-related system, pharmaceutical company, or managed care environment required.
Extensive experience in diabetes is strongly preferred.
Strong communication skills.

Nice To Haves

Relevant clinical and/or therapeutic experience preferred.
Displays business acumen/knowledge based on experiences such as participation in formulary process decisions.

Responsibilities

Builds relationships and demonstrates the clinical outcome and benefits of NNI products.
Educates and demonstrates the benefits of key products to HCPs.
Provides medical information and coordinates educational workshops, round tables, medical forums etc.
May explore and identify sites for clinical trials in all stages of development.
Functions as a scientific liaison between NNI and key external customers to further scientific exchange.
Provides advanced product and scientific and medical field support to Medical, Sales and Marketing, as well as Managed Care and Government.
Communicates with health care providers, organized providers/accounts and other relevant healthcare organizations using academic/professional credentials and scientific expertise.
Develops and maintains medical (territory and account) plans in coordination with his/her Field Director.
Serves as organization spokesperson on advanced medical and technical projects with ML teams, Clinicians, Marketing, Market Access & Government, and Sales personnel.
Develops and maintains relationships with key health care providers and IHNs.
Develops appropriate use of NNI products and greater utilization of its services.
Supports and assists representatives and managers in answering questions from health care providers and IHNs.
Combines account management skills, business acumen, and scientific expertise to enhance value and develop collaborative relationships.
Establishes the medical account strategy/plan through the identification and cultivation of key relationships and brings forth appropriate collaboration opportunities.
Collaborates with Health Economics & Outcomes Research (HEOR) team to deliver scientific value proposition of NNI’s products and devices to key customers and formulary decision makers.
Delivers HEOR presentations upon request.
Collaborates with Marketing and Sales management to inform the development of scientific strategies to optimize NNI’s products and development activities in the medical community.
Collaborates with trial/study investigation sites; ensuring effective coordination and facilitation of studies to ensure timely review, initiation, and completion, as well as publication of study results.
Provides clinical support in cooperation with other Novo Nordisk groups to ensure investigators demonstrate appropriate knowledge of studies, support patient recruitment and retention activities, answers responsive requests from investigators and provides feedback to sites to other groups.
Coordinates and collaborates with regional FMA team members to ensure integrated comprehensive coverage of regional clinical and scientific needs.
Coordinates with key internal stakeholders to provide customized and dedicated system-wide clinical education and support within respective IHNs and coordinate and manage professional relations of Novo Nordisk within these Networks from an overall “account management” level.
Coordinates with respective HSM to provide scientific and clinical education to Chief Executives, Medical Directors and formulary stakeholders to secure proper access to NNI’s products and services in respective IHNs.
Develops and presents product and scientific updates as requested, including Formulary presentations within IHNs, using approved material.
Completes administrative duties in an accurate manner and on a timely basis, in line with current SOPs and working practices.
Complies with all guidelines, policies, legal, regulatory, and compliance requirements.
Ensures effective administrative management of regional business as well as operational budgets.
Maintains thorough understanding of all relevant Novo Nordisk processes and procedures, and proactively assists other FMA members to further their understanding with these as needed.
Provides monthly reports on scientific support activities in region to Director including budget expenditures as directed.
Records all activities within a customer response management system (e.g. VEEVA) and all expenses within Concur in accordance with FMA procedures.