Medical Liaison
Avenues Recovery•Indianapolis, IN
•Onsite
About The Position
Avenues Recovery Center is seeking a compassionate and dedicated Medical Liaison to join our team at our residential facility in Indianapolis, Indiana. This role is crucial in assisting medical personnel with the daily operations of the medical department, ensuring smooth patient care, and maintaining accurate documentation. The ideal candidate will have experience in substance use disorder and/or behavioral health settings and a strong understanding of recovery-oriented care.
Requirements
- High school diploma
- Experience in substance use disorder (SUD) and/or behavioral health settings strongly preferred
- Demonstrated understanding of recovery-oriented care and patient-centered support
Nice To Haves
- QMA license in IN preferred
Responsibilities
- Assist medical personnel in the daily operations of the medical department.
- Schedule medical appointments with providers upon admission and for follow-ups.
- Schedule external appointments for patients as assigned.
- Coordinate with the BHT for patient transportation.
- Obtain records from any external appointment and upload to the electronic medical record (EMR).
- Document all external appointments in EMR.
- Utilize and maintain the medical tracker on a daily basis.
- Schedule labs as ordered.
- Maintain patient records in EMR, including uploading PDMP.
- Clear orders from eRx for discharged patients.
- Ensure pharmacy orders and prescription authorizations are completed.
- Review rejected prior authorizations and document appropriately.
- Obtain and process all pharmacy authorizations and pending refills.
- Obtain prior authorization for Sublocade and Vivitrol injections.
- Schedule MAT injections and communicate with nursing staff.
- Ensure pharmacy delivers based on facility set-up.
- Communicate with the pharmacy regarding any issues.
- Communicate and collaborate with the treatment team.
- Notify appropriate staff of all patient concerns.
- Manage supplies needed for the medical department.
- Follow up and accountability for medication issues.
- Perform other duties as assigned.
Benefits
- 401K with employer match
- Medical Insurance
- Dental
- Vision
- Accident
- Critical Illness
- Hospital Indemnity
- Voluntary Short-Term Disability
- Voluntary Long-Term Disability
- Employer-Paid Life and AD&D
- LifeTime Benefit Term Insurance with Long Term Care
- Legal Coverage
- Pet Insurance
- Identity Theft Protection
- Employer-Paid Employee Assistance Program
- Flexible Spending Account (FSA) - Medical
- Dependent Care FSA (DCF)
- Generous PTO
- Generous compensation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
