Medical Liaison - Liver Health - Tri-State - Eastern PA, MD, DC, DE, NJ

Novo Nordisk•Philadelphia, PA

7d•Onsite

About The Position

The Medical Liaison serves as a scientific liaison between Novo Nordisk and key external customers, supporting scientific exchange and communicating advanced medical, scientific, and product information to healthcare providers, organized providers, accounts, and other relevant healthcare organizations. The role builds relationships and demonstrates the clinical outcomes and benefits of Novo Nordisk products; provides medical information and education; and may identify sites for clinical trials. It also provides scientific and medical field support to internal Medical, Sales, Marketing, Managed Care, and Government teams. The position develops and maintains territory and account medical plans in coordination with the Field Director. It combines scientific expertise, account-management skills, and business acumen to develop relationships and address regional clinical and scientific needs. The territory covers Eastern Pennsylvania, New Jersey, Delaware, Washington, DC, and Maryland. This is a field-based role; the ideal candidate lives within the territory or in a bordering state near a major airport. The position requires 50–75% overnight travel and a valid driver’s license in good standing. The role reports to a Field Director or Senior Field Director. The job family includes Medical Liaison and Senior Medical Liaison titles, with the final title and level determined during recruitment based on experience, scope, proficiency, and business need. The listed base pay ranges are $170,000–$215,000 for Medical Liaison and $198,000–$245,000 for Senior Medical Liaison. The position is eligible for a company bonus based on individual and company performance; long-term incentive compensation and/or a company vehicle may also be offered depending on position level or other company factors.

Requirements

Doctoral degree required.
At least two years of experience in a health-related system, pharmaceutical company, or managed care environment required.
Strong communication skills.
Must maintain a valid driver’s license and remain in good standing under the company’s motor vehicle record points threshold.
Must be able to meet the field-based travel requirement of 50–75% overnight travel.

Nice To Haves

Relevant clinical and/or therapeutic experience preferred.
Business acumen or knowledge demonstrated through experience such as participation in formulary process decisions.
Extensive experience in diabetes strongly preferred.

Responsibilities

Complete administrative duties accurately and on time in accordance with current SOPs, working practices, and applicable guidelines, policies, legal, regulatory, and compliance requirements.
Manage regional business and operational budgets effectively; provide monthly reports on regional scientific support activities and budget expenditures as directed.
Record customer activities in a customer response management system such as VEEVA and record expenses in Concur in accordance with Field Medical Affairs procedures.
Maintain knowledge of Novo Nordisk processes and procedures and help other Field Medical Affairs members understand them.
Attend assigned medical and scientific meetings, maintain awareness of current issues and new product data, develop relationships with healthcare providers and integrated health networks, and support appropriate product use and service utilization.
Support representatives and managers in responding to healthcare provider and integrated health network questions.
Establish medical account strategies and plans by identifying and cultivating key relationships and collaboration opportunities.
Collaborate with Health Economics & Outcomes Research to communicate product and device value propositions to customers and formulary decision makers, and deliver HEOR presentations upon request.
Work with Marketing and Sales management to inform scientific strategies for optimizing products and development activities in the medical community.
Collaborate with trial and study sites to coordinate studies, support timely review, initiation, and completion, and facilitate publication of study results.
Provide clinical support to investigators, including study knowledge, patient recruitment and retention activities, responses to investigator requests, and feedback to sites and internal groups.
Coordinate with regional Field Medical Affairs team members to provide integrated coverage of regional clinical and scientific needs.
Coordinate customized, system-wide clinical education and support within integrated health networks and manage Novo Nordisk professional relationships at the account level.
Coordinate with the respective HSM to provide scientific and clinical education to chief executives, medical directors, and formulary stakeholders to support appropriate access to Novo Nordisk products and services.
Develop and present product and scientific updates, including formulary presentations within integrated health networks, using approved materials.
Serve as an organizational spokesperson on advanced medical and technical projects with Medical Liaison teams, clinicians, Marketing, Market Access & Government, and Sales personnel.

Benefits

Company bonus based on individual and company performance.
Long-term incentive compensation and/or a company vehicle, depending on position level or other company factors.
Medical, dental, and vision coverage.
Life insurance and disability insurance.
401(k) savings plan.
Flexible spending accounts.
Employee assistance program.
Tuition reimbursement program.
Voluntary benefits, including group legal, critical illness, identity theft protection, pet insurance, and auto/home insurance.
Time off under the sick time policy, flexible vacation policy, and parental leave policy.