(IMSA) Part Time, Medical Liaison

NASCAR•Daytona Beach, FL

1d•Onsite

About The Position

International Motor Sports Association (IMSA) seeks a talented professional to join in the position of Part-Time, Medical Liaison. This position will travel to each track location to support events. The role involves ensuring promoter compliance with Medical Minimum Standards, acting as a liaison between medical personnel and IMSA management while adhering to HIPAA, reporting and relaying information within designated timeframes, closing communication gaps, escalating issues appropriately, maintaining and ensuring accuracy of databases, assisting with records and tracking patient data, completing reports in compliance with HIPAA and applicable policies, establishing rapport with IMSA staff, participants, and promoters, serving as a resource for medical guidance at events (HIPAA compliant), facilitating and coordinating lodging and travel for participant families, establishing excellent customer service through attentive and diplomatic responses, and assisting in the office prior to the season start as needed. This role requires 100% travel, including weekends.

Requirements

Associate degree (A. A.) or equivalent from two-year college or technical school and a minimum of two (2) years related nursing experience in critical care of emergency/trauma and/or training.
Demonstrated understanding of MS Office, Word, Excel, Outlook and PowerPoint and use of the Internet.
Excellent computer skills including data entry (alpha & numeric), accuracy, solid PC skills.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to extract, convey and understand accurate information from agreements and related documents.
Proficient on Company-provided hardware and software.
Registered Nurse (RN)
Ability to build strong cross function partnerships to resolve issues with all internal IMSA departments.
Identify problems when/before they occur and quickly contact the best IMSA representative to rectify the situation.
Ability to use discretion and maintain confidentiality, particularly surrounding sensitive and high-profile issues.
Crosstrain with other areas to be able to assist when needed.
Excellent customer service skills, friendly and outgoing personality.
Excellent communication skills.
Ability to remain calm and focused in a fast pace environment.
Ability to exercise sound judgement and diffuse volatile situations.
Experience with printers, copiers and office equipment.
Willingness to travel, at times extended and on weekends.

Responsibilities

Upon arrival at Event, work with Manager, Medical Liaison to ensure the promoter’s compliance with the Medical Minimum Standard per the IMSA Sanction Agreement.
Act as a liaison between the medical personnel providing medical care for the participants and IMSA upper management, in compliance with HIPAA.
Report and relay information within designated timeframes.
Closes gaps in communication and escalates issues at appropriate time and through appropriate channels.
Maintains and ensures accuracy of databases and assists with record, tracking, and providing patient data to treating physician.
Completes reports in accordance HIPAA and applicable policy and procedures.
Establish a consistent rapport with IMSA staff, participants and promoters.
Act as a resource for medical guidance at Events while being HIPAA compliant.
Serves as primary resource to facilitate and coordinate lodging and travel accommodations for a participant’s family at Events.
Establishes a service of excellence through high customer satisfaction by displaying attentive, tactful and diplomatic response to others.
Assist in office prior to the start of the season, as needed.