Medical Liaison
About The Position
Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with eighteen locations across seven states, offering the highest standard of medical and clinical treatment across all levels of care, including detox, residential, PHP IOP, and outpatient services. Avenues is both JCAHO and CARF accredited, and in full compliance with all ASAM standards. The organization values its compassionate professionals and invites them to join its team. This specific position is for a Medical Liaison at their residential facility in South Bend, Indiana. The primary focus of this role is to assist the medical personnel in the daily operations of the medical department, covering medical care protocols, documentation, and coordination of care.
Requirements
- High school diploma
Nice To Haves
- QMA license in IN
- Experience in substance use disorder (SUD) and/or behavioral health settings strongly preferred, with demonstrated understanding of recovery-oriented care and patient-centered support
Responsibilities
- Assist the medical personnel in the daily operations of the medical department
- Schedule medical appointments with the providers upon admission and follow-ups
- Schedule external appointments for patients as assigned
- Coordinate with the BHT for patient transportation
- Obtain records from any external appointment and upload to electronic medical record (EMR)
- Documentation of all external appointments in EMR
- Utilize and maintain medical tracker on a daily basis
- Schedule labs as ordered
- Maintain patient records in EMR, including but not limited to, uploading PDMP
- Clear orders from eRx for discharged patients
- Ensure pharmacy orders and prescription authorizations are completed
- Review rejected prior authorizations and document appropriately
- Perform other duties as assigned
- Obtain and process all pharmacy authorizations, pending refills
- Obtain prior authorization for Sublocade and Vivitrol injections
- Schedule MAT injections and communicate with the nursing staff
- Ensure pharmacy delivers based on facility set-up
- Communicate with the pharmacy on any issues
- Communication and collaboration with treatment team is critical
- Notify appropriate staff of all patient concerns
- Managing supplies needed for medical department
- Follow up and accountability for medication issues
Benefits
- Generous PTO
- Compensation
- 401K with employer match
- Medical Insurance
- Dental
- Vision
- Accident
- Critical Illness
- Hospital Indemnity
- Voluntary Short-Term Disability
- Voluntary Long -Term Disability
- Employer-Paid Life and AD&D
- LifeTime Benefit Term Insurance with Long Term Care
- Legal Coverage
- Pet Insurance
- Identity Theft Protection
- Employer-Paid Employee Assistance Program
- Flexible Spending Account (FSA) - Medical
- Dependent Care FSA (DCF)
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
