Medical Liaison-LPN

LIFESPAN OF GREATER ROCHESTER INC • City of Rochester, NY

4d • $23 - $24

About The Position

Lifespan is a mission-driven regional nonprofit serving older adults. The Healthcare Coordinator provides one-on-one health coordination and support to older adults living in community-based settings in designated surrounding counties. Working closely with the RN Program Coordinator, the coordinator helps clients learn to manage their healthcare as directed by medical providers and supports them in working toward independence when possible. The caseload is approximately 25 to 30 clients, depending on the complexity of their needs. This role does not involve hands-on clinical nursing.

Requirements

• Minimum of one year of experience in the health services industry or experience as a medical liaison.
• Reliable transportation and a valid driver's license.
• Excellent verbal, written, and telephone communication skills.
• Computer skills.
• Proven time-management skills and the ability to work independently under supervision.
• Ability to maintain composure under strict deadlines and in difficult situations.
• Ability to work with a diverse, multicultural client base.

Nice To Haves

• LPN license and New York State certification with one year of healthcare-field experience, or a combination of education and two years of experience in a community healthcare setting.
• Knowledge of and experience with geriatrics.
• Knowledge of and experience with intellectual and developmental disabilities.
• Bilingual ability.
• Experience with substance use disorder.

Responsibilities

• Schedule medical appointments.
• Help identify and schedule available transportation when needed.
• Provide advocacy and support during medical appointments.
• Serve as the primary liaison among medical providers, families, advocates, and other service providers.
• Reconcile medications with providers and clients.
• Monitor appointment outcomes and encourage completion of necessary medical follow-up.
• Explain, educate, and encourage clients to develop healthier lifestyles.
• Collaborate with and refer clients to social work when psychosocial needs or services are identified.
• Conduct home visits to assist with health education.
• Maintain accurate and timely documentation.
• Perform other duties as assigned by the supervisor.

Benefits

• Vacation: 21 days.
• Sick leave: 10 days.
• Personal time: 3 days.
• 11 holidays.
• Three medical insurance options.
• Two dental insurance options.
• Two vision insurance options.
• Flexible Spending Account.
• Health Savings Account with company contribution.
• 403(b) program with company match after eligibility.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed