Medical Science Liaison

Intuitive•San Francisco, CA

About The Position

The Medical Science Liaison serves as a scientific resource for internal and external stakeholders, developing meaningful scientific relationships between Intuitive and surgeons, healthcare providers, researchers, and surgical societies. The role works across the organization to align research priorities, expand understanding of scientific literature, and connect external customers with appropriate internal and external research opportunities. The MSL provides scientific and technical support for fluorescence imaging technologies and imaging agents during clinician education, case observation, and operating room activities. The role serves as a subject matter expert on Intuitive technologies and their applications across clinical specialties, supports clinical research initiatives, and contributes to clinical evidence strategy across research, product development, and product management. The position also supports internal colleagues with scientific literature evaluation, educational materials, and customer research inquiries, while sharing field feedback to inform business decisions and research strategy. The position may require domestic travel up to 25%. Intuitive or its customers may require current proof of vaccination against certain diseases, including COVID-19. The position may be filled at a different job level depending on business needs and the selected candidate’s experience, knowledge, and skills.

Requirements

  • At least 2 years of experience as an MSL; pharmaceutical industry experience is preferred.
  • Excellent written and verbal communication skills.
  • Effective presentation skills for diverse audiences of clinical and technical experts, both in person and remotely.
  • Working knowledge of statistics and data analysis methods commonly used for clinical studies.
  • Understanding of clinical study design principles and levels of evidence.
  • Experience writing and editing scientific manuscripts.
  • Experience conducting scientific literature searches, such as PubMed searches.
  • Proven ability to develop and maintain professional relationships with surgeon key opinion leaders, administrators, payers, policymakers, and surgical society leaders.
  • Clinical competency across procedures that use Intuitive technologies.
  • Technical competency across Intuitive technologies.
  • Understanding of the U.S. FDA regulatory process governing medical-device use, including on-label and off-label procedures.
  • Ability to critically evaluate and discuss scientific clinical publications.
  • Understanding of and ability to discuss comparative surgical modalities, including robotic-assisted, open, and laparoscopic surgery.
  • Ability to maintain working knowledge of key publications and emerging clinical literature.
  • Understanding of Intuitive research grant pathways and other research grant funding mechanisms.
  • Skill in customer-facing interactions, virtually and in person.
  • Minimum of an MS, PhD, or MD, and/or equivalent work experience within healthcare.
  • Ability to travel domestically up to 25%.

Nice To Haves

  • Experience with minimally invasive soft tissue surgery, molecular imaging, or the medical device industry.
  • MSL experience in the pharmaceutical industry.

Responsibilities

  • Provide scientific and technical support for fluorescence imaging technologies and imaging agents during clinician education, case observation, and operating room activities.
  • Serve as a subject matter expert on Intuitive technologies and their application across multiple clinical specialties.
  • Coordinate clinical research projects and initiatives with involved stakeholders across functions.
  • Develop professional scientific relationships with surgeons, administrators, payers, policymakers, healthcare institutions, researchers, and societies.
  • Collaborate with Clinical Affairs, Global Access Value & Economics (GAVE), Medical Affairs, Digital, Clinical Strategy, Fluorescence Imaging, and Engineering teams on clinical research.
  • Evaluate and consult on scientific literature and related educational materials for internal colleagues.
  • Triage customer inquiries related to research.
  • Support clinical evidence strategy across research, product development, and product management.
  • Provide voice-of-customer feedback from the field to inform business decisions and research strategy.
  • Connect key customers’ educational and research needs with available Intuitive resources aligned with company strategy.

Benefits

  • Market-competitive compensation packages, including base pay, incentives, benefits, and equity.
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