This role is responsible for ensuring user satisfaction with the department's services, both internally and externally, and continuously improving customer service. The position involves performing clinical testing across various laboratory areas including Blood Bank, Serology, Coagulation, Hematology, Chemistry, Special Chemistry, Urinalysis, Clinical Microscopy, and Microbiology, in accordance with all laboratory procedures and physician orders. The individual must maintain proficiency in all assigned areas, prepare reagents, standards, controls, stains, and culture media, and perform instrument troubleshooting and preventive maintenance. Accurate transcription of test data for reporting is essential. The role also includes making recommendations for quality and efficiency improvements, assisting the section supervisor, serving as a technical reference in the supervisor's absence, and participating in competency assessments. A key responsibility is assisting the Section Supervisor in maintaining the Quality Control program, which involves troubleshooting rule failures, verifying QC methods, reviewing QC data, and reviewing reagent and maintenance QC. Additionally, the role involves collecting and summarizing monthly statistical data, participating in test validations and laboratory information systems projects, and assisting in maintaining Procedure Manuals in compliance with CAP and NCCLS standards. The position may also require performing functions of the LST job description, such as data processing, answering phones, verifying incoming specimens, preparing specimens for shipment, and managing laboratory supplies. Teaching new hires and students, obtaining blood specimens, maintaining confidentiality, fostering cooperative relationships, maintaining a clean work environment, and pursuing professional growth are also integral parts of the role. The ability to learn and perform new procedures and maintain knowledge of departmental and hospital policies, including fire and disaster plans, is required. Other related duties as assigned are also part of the responsibilities.
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Job Type
Part-time
Career Level
Mid Level
Education Level
Associate degree