Medical Laboratory Assistant II, Non-Registered, 1st shift, Winston Campus

Advocate Health and Hospitals Corporation • Wake Forest, NC

1d • Onsite

About The Position

This is a Full-Time, 1st shift position working Monday-Friday, 6:30 am to 3:00 pm at the Winston Campus. The role involves obtaining and sorting specimens, verifying acceptability requirements, identifying and resolving specimen issues, and processing orders in the Electronic Medical Record or Outreach laboratory information system. The position requires advanced knowledge of specimen triage and distribution, performing processing techniques like centrifugation and aliquoting, and loading specimens onto automated testing tracks. It also involves troubleshooting laboratory order and specimen issues, providing coverage for Laboratory Client Services during off-hours, guiding team members, assisting with training and mentoring, and supporting Quality Assurance and Safety documentation. Special projects and continuing education are also part of the role.

Requirements

• Associate's degree in medical laboratory science, Biology, Chemistry, or a related field, or documentation of completion of the military's Medical Laboratory Specialist (US Army MOS 68K) Course is required.
• Two years' experience in a laboratory or laboratory specimen processing area required.
• Ability to communicate courteously and professionally with internal and external customers.
• Interacts with co-workers with an emphasis on teamwork and a focus on customer service.
• Strong computer information systems and data entry skills.
• Ability to follow oral and written instructions.
• Basic hand-eye coordination and the ability to handle multiple tasks.

Nice To Haves

• Bachelor's degree in medical laboratory science, Biology, Chemistry, or a related field preferred.
• Three years' experience in a laboratory or laboratory specimen processing area preferred.

Responsibilities

• Obtains and sorts specimens from various delivery sources including the pneumatic tube system, specimen window, and courier services.
• Verifies acceptability requirements are met for clinical laboratory specimens prior to receipt into the laboratory information system.
• Verifies labeling acceptability and specimen stability requirements are met for anatomic pathology specimens.
• Identifies and resolves unacceptable specimens, such as those with labeling, specimen type, or specimen stability issues. If unable to resolve, brings them to the attention of a Medical Laboratory Assistant II or Manager for resolution.
• Receives instrument ready barcoded specimens into the laboratory information system appropriately.
• Identifies and processes orders in the Electronic Medical Record for specimens received without instrument ready barcode labels.
• Identifies and processes orders for irretrievable body fluid specimens.
• Identifies and modifies incorrect orders placed based on specific order requirements for various specimen types.
• Receives samples with orders placed in the Outreach laboratory information system appropriately.
• Enters employee exposure lab orders into the Outreach laboratory information system.
• Enters orders from a paper requisition into the Electronic Medical Record or Outreach laboratory information system.
• Demonstrates advanced knowledge of specimen triage and distribution to appropriate laboratory sections.
• Performs specimen processing techniques including centrifugation and aliquoting.
• Loads clinical laboratory specimens onto the automated testing track.
• Demonstrates intermediate to advanced knowledge of troubleshooting of laboratory order and specimen issues.
• Provides coverage of inbound calls for Laboratory Client Services during their off hours.
• Provides guidance to fellow members in order to ensure accurate and timely processing of specimens.
• Assists with training and mentoring of new team members and students.
• Assists with Quality Assurance and Safety documentation.
• Completes special projects as assigned.
• Completes a minimum of four continuing education hours outside of annual in-service requirements.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree