Medical Lab & Inventory Courier Coordinator - 30 hours/week

ConvenientMD • Manchester, NH

51d • Onsite

About The Position

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. We are seeking a Medical Lab & Inventory Courier Coordinator to oversee and support the daily operations of our medical courier team. This critical role ensures the safe, timely, and compliant transport of laboratory specimens, medical supplies, and equipment between our 50+ urgent care clinics, warehouse, and central laboratory. The ideal candidate is detail-oriented, proactive, and experienced in coordinating multiple routes within a healthcare environment. This position is best suited for someone who thrives in a fast-paced setting, enjoys logistics coordination, and takes pride in maintaining high standards of accuracy and service. Please note this job requires you to be on-site at our Manchester Warehouse & Laboratory. We are seeking both a par-time (30-hours a week) team member who will qualify for full-time benefits.

Requirements

• High school diploma or equivalent required
• 2+ years of experience in courier coordination, dispatching, or logistics (medical or clinical settings preferred).
• Excellent verbal and written communication skills, with the ability to convey complex technical information to non-technical audiences.
• Knowledge of specimen handling, chain of custody, and biohazard transport protocols.
• You manage multiple priorities with ease, staying organized and focused while navigating a fast-paced, dynamic environment.
• Proficiency in Microsoft Office, route tracking, dispatch software, and reporting tools.

Nice To Haves

• Associate degree preferred.

Responsibilities

• Serve as the main point of contact for couriers, clinic staff, lab personnel, and warehouse teams.
• Monitor courier activity throughout the day, responding promptly to urgent or unplanned requests.
• Ensure compliance with all specimen handling, biohazard transport, and HIPAA regulations.
• Maintain accurate courier logs, delivery records, and route tracking data.
• Process internal clinic orders through procurement software and prepare shipments for courier delivery.
• Receive incoming shipments in the warehouse and organize products in designated locations.
• Managing inventory levels, barcoding all inventory in the warehouse, and replacing stock as needed.
• Schedule and track routine vehicle maintenance to ensure fleet readiness and reliability.
• Support reporting needs and data entry using Microsoft Office and related software tools.
• Identify opportunities to improve route efficiency, reduce costs, and enhance service reliability.

Benefits

• Urgent care services at no cost to our team members and their families
• Extensive benefit offerings including health, dental, and vision coverage
• company paid short-term disability
• optional pet insurance
• 401k match after one year of service
• Access to our primary care (depending on location)
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
• Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED