Medical Interpreter 40D

Care New England Health System • Providence, RI

15h

About The Position

Under the direction of Director of Patient Experience, the incumbent serves as a Medical Interpreter for patients, providers and staff and supports the operation of the department. Relays medical information between speakers of two different languages in compliance with all CNE system and hospital policies and procedures, supporting patient confidentiality, patient dignity and informed consent. Explains hospital resources, clinical procedures, office or clinic protocols, and facilitates verbal communication between clinicians and patients. Serves as a cultural and linguistic resource. Performs duties in a spirit of teamwork and cooperation.

Requirements

• High School Degree or equivalent with an approved certification in medical translation required.
• Must demonstrate proficiency as a medical interpreter in a healthcare setting.
• Experience demonstrating high level of interpersonal skills, both oral and written, analytical skills, organizational skills and effectiveness within a team environment.
• Must possess strong cultural awareness competencies, linguistic and interpreting skills and ethical competency.
• Must be able to travel between locations without limitations.

Nice To Haves

• Experience working in a fast-paced environment preferred.

Responsibilities

• Helps to facilitate successful delivery of services to linguistically diverse consumers, patients and their families.
• Ensures that information pertaining to the patient’s outpatient services, hospitalization, and ongoing care are accurately communicated.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective.
• Promote customer satisfaction related hospital services; notify Supervisor of any issues that may be problematic for patients, providers or staff.
• Participate in continuing education programs and competency training to enhance professional role of Medical Interpreter.
• Preserve and protects patient confidentiality at all times.
• Perform other related duties as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED