Medical Interpreter Spanish Speaking

Circle of LifeSpringdale, AR
Onsite

About The Position

The Interpreter will provide interpretation and translation services to Circle of Life patients, families, and staff. The Medical Interpreter also serves as a resource to patients, families, and staff, connecting them with the appropriate resources for Limited English Proficient patients and families. This role requires fluency in English and Spanish, both orally and in writing, at a superior level, along with a strong medical vocabulary and excellent customer service skills. The position involves providing face-to-face and phone interpretation, written translation of health education materials and correspondence, and assisting with the coordination of interpreter services. The interpreter will also explain health resources, office protocols, and assist with patient follow-up and community outreach.

Requirements

  • Fluency in English and Spanish, both oral and written, at a Superior level.
  • High level of customer service and a positive approach.
  • 5 years of experience as a medical interpreter.
  • Very strong medical vocabulary.

Responsibilities

  • Provide interpretation and translation services to Circle of Life patients, families, and staff.
  • Serve as a resource to patients, families, and staff, connecting them with appropriate resources for Limited English Proficient patients and families.
  • Provide Spanish interpretation, in addition to any other languages spoken or signed if applicable.
  • Provide thorough, timely, and accurate face-to-face and phone interpreting for patients, families, faculty, and staff.
  • Provide written language translation to assist with the production of health education materials such as videos, brochures, etc.
  • Translate physician's correspondence with patients and vice versa.
  • Establish and maintain quality service and positive interaction with patients, families, faculty, and staff.
  • Explain Circle of Life health resources, office protocols, and limitations to patients, families, and staff.
  • Assist with patient follow-up as necessary.
  • Assist in coordinating foreign language and sign language interpreter services.
  • Maintain and update information in database to ensure interpreters compliance with UWHC guidelines.
  • Assist with coordination of providing interpretation services.
  • Provide interpreting services at community events and speaking engagements.
  • May provide input to committees, task forces, or various groups/individuals regarding the communications needs.
  • Collaborate with Circle of Life affiliates to develop and sustain DEI efforts.
  • Assist with the development of written materials for Spanish speaking patients/families.
  • Demonstrate compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public.
  • Represent Circle of Life to the community in a positive manner.
  • Demonstrate flexibility, versatility, and a positive attitude in integrating additional duties.
  • Perform other duties as assigned.
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