About The Position

DATAMARK, Inc. is seeking a professional and experienced bilingual medical interpreter to facilitate communication between patients and healthcare providers in medical settings. The role involves accurately interpreting medical conversations and assisting with the translation of medical documents and forms. The interpreter must maintain confidentiality and professional and ethical standards, stay current on medical terminology and procedures, and build trust with patients and healthcare professionals. This is a work-from-home position, subject to the requirement that work be performed only from an approved location and without VPN use.

Requirements

  • Fluency in spoken and written English and Spanish.
  • Previous experience or a background in the healthcare field.
  • Proficient knowledge of medical terminology and procedures.
  • Excellent verbal communication skills and ability to adapt to different dialects and accents.
  • Strong listening and comprehension skills.
  • Highly professional and empathetic demeanor.
  • Strong organizational and multitasking abilities.
  • Ability to maintain confidentiality and handle sensitive information.
  • Personal computer meeting the specified equipment requirements: Intel Core i5 (8th generation or newer) or Ryzen 5 (3000 series or higher), at least 4 cores / 8 threads, 8–16 GB RAM, and 256 GB SSD or larger.
  • Wired Ethernet connection is mandatory; VPN use is not allowed, and work must be performed only from the approved location.
  • Wired headset with a boom microphone, unidirectional and noise-canceling; wireless devices, earbuds, and speaker use are not allowed.
  • 1080p camera with autofocus at 30–60 fps, built-in or equivalent external camera.
  • Must not store company information, make recordings, take screenshots, or use built-in translation features.

Responsibilities

  • Provide verbal interpretation to facilitate communication between patients and healthcare providers.
  • Accurately interpret medical conversations, including patient history, diagnoses, treatment options, and instructions.
  • Assist with translating medical documents and forms.
  • Maintain confidentiality and adhere to professional and ethical standards.
  • Stay up to date on medical terminology and procedures.
  • Build rapport and establish trust with patients and healthcare professionals.

Benefits

  • Health insurance
  • Work from home
  • Performance bonus
  • Paid training
  • Flexible schedules
  • Internet stipend
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