MEDICAL IMAGING SUPPORT COORDINATOR
About The Position
Southern Coos Hospital & Health Center is hiring a full-time Medical Imaging Support Coordinator to assist its Medical Imaging Department. The role fosters a welcoming, patient-centered environment while supporting quality medical imaging services. It provides administrative and front-office support to the department and clinical team to help ensure efficient daily operations and a positive patient experience. Under the direction of the Medical Imaging Manager, duties may include scheduling imaging appointments, patient registration, answering and directing multi-line telephone calls, coordinating patient check-in and discharge, processing referrals and orders, data entry, verifying insurance coverage, and providing general administrative support. This is a full-time onsite position eligible for benefits. Employment is contingent upon an acceptable pre-employment drug screening and background check. Applicants must be U.S. citizens or authorized to work in the United States; visa and permanent residency sponsorship are unavailable.
Requirements
- High school diploma or general education degree (GED).
- 3–6 months of related experience.
- Experience in customer service or an industry where customer service is predominant.
- Experience handling multiple phone lines.
- Demonstrated working knowledge of computer systems and applications.
- Prior experience performing patient registration.
- Medical insurance verification experience within a medical environment.
- Experience obtaining insurance authorization for ancillaries and referrals.
- Medical terminology knowledge.
- Attention to detail and organizational skills.
- Applicants must be U.S. citizens or have proper authorization to work in the United States.
Nice To Haves
- Knowledge of current ICD/CPT codes is desirable.
- Excellent verbal and communication skills are preferred.
Responsibilities
- Foster a welcoming, patient-centered environment while supporting quality medical imaging services.
- Provide administrative and front-office support to the Medical Imaging Department and its clinical team.
- Schedule imaging appointments.
- Register patients.
- Answer and direct multi-line telephone calls.
- Coordinate patient check-in and discharge.
- Process referrals and orders.
- Perform data entry.
- Verify insurance coverage.
- Provide general administrative support to the department.
Benefits
- Eligible for benefits.
- Employer pays the full employee-only amount for health, dental, vision, and basic life and AD&D insurance.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
