Medical Imaging Field Engineer 3 or 4 AT - Houston, TX

Siemens Healthineers•Houston, TX

2d•$78,380 - $107,778•Onsite

About The Position

This is a role well suited to an ambitious professional, looking for the next step in their career. As a Medical Imaging Field Engineer 3, you will be responsible for servicing AT Imaging Equipment in the Houston, TX Customer Service Engineer Level based on prior experience. You will be installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision. Delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction. You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management. Ensuring that all tool and test equipment expiration dates are managed, and that no overdue calibration test equipment is used or maintained in the field and usage of tool and test is documented on eFSR. Managing company assets to include a company car, cell phone, computer, tools, inventory parts, etc. Establishing and maintaining proper business relationships with customers and peers, as well as performing necessary administrative duties accurately. Providing mentoring opportunities to other CSE’s on all competencies and responsibilities.

Requirements

Knowledge and experience performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision.
Ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
Experience in testing, repairing and maintaining capital medical equipment.
Strong customer service and communication skills.
Minimum high school diploma; technical associate's degree or equivalent preferred.
Proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting.
Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).
Can locate, read, and understand documents for install, set-up, repair, troubleshooting, schematics, block diagrams and functional descriptions.
7+ years' experience as a medical technologist or field service engineer (biomedical engineer) servicing imaging instruments needed.
Valid driver's license, ability to drive independently day and night, and good driving record required.
Must demonstrate excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems.
Must have full access to Siemens Healthineers' client sites to perform the essential functions of this position.
Must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position.
Successful candidate must be able to work with controlled technology in accordance with US export control law.

Nice To Haves

Technical associate's degree or equivalent preferred.

Responsibilities

Servicing AT Imaging Equipment in the Houston, TX Customer Service Engineer Level based on prior experience.
Installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
Delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
Managing financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
Ensuring that all tool and test equipment expiration dates are managed, and that no overdue calibration test equipment is used or maintained in the field and usage of tool and test is documented on eFSR.
Managing company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
Establishing and maintaining proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
Providing mentoring opportunities to other CSE’s on all competencies and responsibilities.