Medical Front Office Staff
About The Position
Medical Front Office Staff are responsible for providing exceptional administrative support for Boulder Valley Center for Dermatology offices. This position reports to the Practice Manager. This person will ensure the proper reception of all patients, clients, and visitors into the facility and greet all incoming patients, visitors, and staff with a friendly, smiling face and a helping hand. This individual will work closely with the expanded team to ensure facility day-to-day operations are running appropriately. He or she should have excellent communication and multitasking skills, problem solving skills, a positive attitude, and a strong work ethic.
Requirements
- High School Diploma required
- Must have experience working in a medical office or medical setting
- Excellent written and oral communication skills
- Familiarity with medical insurance
- Pleasant and friendly demeanor
- Must be comfortable using technology including a multi-line phone system, computers, fax, copiers, scanners, and printers
- Must have a current and valid driver's license and reliable transportation
Nice To Haves
- bachelor's degree preferred
Responsibilities
- Performs front desk administrative duties including but not limited to answering incoming telephone calls, obtaining and/or verifying patient information, patient check in/out, coordinate and facilitate accurate patient appointments.
- Greets and receives patients as they arrive.
- Responds to questions from patients and when necessary, refers them to the appropriate person.
- Operates office machines as required.
- Prepares outgoing mail; sorts and distributes incoming mail.
- Enters data into the electronic medical record system.
- Collects co-pays and processes payments.
- Maintains accurate and strict confidentiality of patient information in electronic and/or manual systems as established by the appropriate protocols, regulations, and policies.
- Performs miscellaneous job-related duties as assigned.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- ER Paid Life Insurance Policy
- Up to $340/month ER Contribution for Employee Health Benefits
- Up to $680/month ER Contribution for Employee + Dependents Health Benefits
- 401(k) Retirement Plan with Employer Match
- Paid Holidays
- Paid Time Off
- Employee Discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
