Front Office Staff
About The Position
At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs. Keystone Behavioral Health is seeking a friendly, organized, and dependable Front Office Staff member to join our team. This position serves as the first point of contact for our patients and plays a vital role in providing exceptional customer service while supporting the daily operations of a busy behavioral health practice. The ideal candidate is detail-oriented, possesses excellent time management and communication skills, and thrives in a fast-paced environment. A strong commitment to teamwork and patient-centered care is essential.
Requirements
- High School Diploma or GED equivalent required
- Strong computer and customer service skills
- Ability to multitask and prioritize responsibilities effectively
Nice To Haves
- Previous medical office experience preferred
Responsibilities
- Greeting and assisting patients in a professional and compassionate manner
- Scheduling appointments and managing provider calendars
- Verifying insurance coverage and obtaining necessary authorizations
- Updating patient demographic and insurance information
- Collecting copays and other patient payments
- Answering and directing telephone calls
- Checking patients in and out for appointments
- Maintaining accurate patient records and ensuring confidentiality
- Assisting with other administrative duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
