Medical Front Office Assistant Women's Health

AscensionAustin, TX
Onsite

About The Position

This role involves working in a customer service capacity, providing administrative and clerical support to patients and customers in a medical setting. The Medical Front Office Assistant will greet patients and visitors, check them in and out, and obtain necessary documentation. They will also verify and enter demographic information, obtain and verify insurance authorizations/precertification, complete medical record release requests, and schedule/confirm patient appointments. Additionally, the role includes entering, reviewing, and submitting charges for patient procedures and services daily, collecting co-payments, and reconciling all daily reports and deposits for accuracy. General office and clerical support to the assigned area is also a key responsibility.

Requirements

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

  • Greet patients and visitors, check patients in and out, and obtain necessary documentation.
  • Verify and enter demographic information.
  • Obtain and verify insurance authorizations/precertification.
  • Complete medical record release requests and schedule/confirm patient appointments.
  • Enter, review and submit charges for patient procedures and services daily.
  • Collect co-payments and reconcile all daily reports and deposits for accuracy.
  • Provide general office and clerical support to assigned area.

Benefits

  • Paid time off (PTO)
  • Various health insurance options & wellness plans
  • Retirement benefits including employer match plans
  • Long-term & short-term disability
  • Employee assistance programs (EAP)
  • Parental leave & adoption assistance
  • Tuition reimbursement
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