Medical Front Desk - Part-Time Evenings
About The Position
Vancouver Clinic is looking for a Medical Front Desk Representative to join our team! This is a part-time position with evening hours, Monday through Friday, 20 hours per week, from 4pm to 8pm. The hiring range starts at $18.00/hour and goes up based on evaluation of experience. To be successful in this role, you will need a friendly demeanor, great attitude, and the desire to make a positive impact on our patients. Responsibilities can include providing excellent customer service to our patients by welcoming and greeting patients and their families, collecting co-pays, obtaining and completing insurance information, answering phone calls, and scheduling appointments. If you have the ability to multitask, work well with others as part of a team, and can maintain a positive attitude while working in a fast-paced environment, we want you on our team! Excellent attendance is crucial, as consistent, dependable, and predictable attendance is vital in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers. Vancouver Clinic provides care across a wide range of medical decisions, including care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender-affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas is an essential function of all positions at the Clinic.
Requirements
- High School Diploma or equivalent required
- Minimum of 1 year of customer service experience required
- Excellent phone skills and customer service behaviors
- Strong computer keyboarding skills required
- Ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas
Nice To Haves
- Minimum of 1 year of medical front office experience preferred
- Experience with Epic preferred
Responsibilities
- Providing excellent customer service to patients
- Welcoming and greeting patients and their families
- Collecting co-pays
- Obtaining and completing insurance information
- Answering phone calls
- Scheduling appointments
Benefits
- medical
- dental
- vision
- life insurance
- AD&D
- long term disability
- health savings account
- flexible spending account
- employee assistance program
- multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
- 401k retirement plan
- employer matching contribution up to 4%
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
