Medical Front Desk - Part-Time Evenings

Vancouver Clinic•Battle Ground, WA

1d•Onsite

About The Position

Vancouver Clinic is seeking a Medical Front Desk Representative for their Battle Ground location. This part-time role involves working Monday through Friday, 20 hours per week, from 4pm to 8pm. The successful candidate will possess a friendly demeanor, a great attitude, and a desire to positively impact patients. The role requires the ability to multitask, work collaboratively in a team, and maintain a positive attitude in a fast-paced environment. Excellent, consistent, dependable, and predictable attendance is crucial for providing high-quality, compassionate care. Vancouver Clinic offers care across a wide range of medical decisions, including vaccinations, reproductive health, end-of-life decision-making, and gender-affirming treatment. The ability to work with a diverse population of patients and colleagues, with or without reasonable accommodation, is an essential function. Vancouver Clinic is the largest multi-specialty clinic in Southwest Washington, a physician-owned group prioritizing excellent patient care. They have several clinics in Clark County, Washington, an area known for its schools, family-friendly neighborhoods, restaurants, and recreational opportunities, with Portland, Oregon, only minutes away. The clinic offers a collegial atmosphere, beautiful facilities, state-of-the-art technology, competitive salary and benefits, and a great work-life balance. They invite individuals who strive for excellence, seek challenges, embrace teamwork, and enjoy helping others to apply.

Requirements

High School Diploma or equivalent required
Minimum of 1 year of customer service experience required
Excellent phone skills and customer service behaviors
Strong computer keyboarding skills required
Ability to multitask
Ability to work well with others as part of a team
Ability to maintain a positive attitude while working in a fast-paced environment
Excellent attendance; consistent, dependable, and predictable attendance
Ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas

Nice To Haves

Minimum of 1 year of medical front office experience preferred
Experience with Epic preferred

Responsibilities

Providing excellent customer service to patients by welcoming and greeting patients and their families
Collecting co-pays
Obtaining and completing insurance information
Answering phone calls
Scheduling appointments

Benefits

Competitive Total Rewards Program
Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D (Accidental Death & Dismemberment)
Long term disability
Health savings account
Flexible spending account
Employee assistance program
Multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
401k retirement plan
Employer matching contribution up to 4%
Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE
Great work-life balance