Medical Front Desk - Part-Time Evenings

Vancouver Clinic•Battle Ground, WA

1d•Onsite

About The Position

Vancouver Clinic is seeking a Medical Front Desk Representative for a part-time evening position (Mon-Fri, 4pm-8pm, 20 hrs/week) at their Battle Ground, WA location. The role requires a friendly demeanor, positive attitude, and a desire to positively impact patients, with excellent attendance being crucial. Responsibilities include customer service, collecting co-pays, managing insurance information, answering calls, and scheduling. The clinic values teamwork, multitasking, and maintaining a positive attitude in a fast-paced environment. Vancouver Clinic provides care across various medical decisions, including vaccinations, reproductive health, end-of-life, and gender-affirming treatment, requiring the ability to work with a diverse patient and colleague population. The clinic is an Equal Opportunity Employer, an alcohol and drug-free workplace, and emphasizes compassion, advocacy, respect, excellence, and safety in its mission to deliver high-quality, compassionate care.

Requirements

High School Diploma or equivalent required
Minimum of 1 year of customer service experience required
Ability to multitask
Ability to work well with others as part of a team
Ability to maintain a positive attitude while working in a fast-paced environment
Excellent attendance
Consistent, dependable, and predictable attendance is crucial
Ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas
Excellent phone skills and customer service behaviors
Strong computer keyboarding skills required

Nice To Haves

Minimum of 1 year of medical front office experience preferred
Experience with Epic preferred

Responsibilities

Providing excellent customer service to our patients by welcoming and greeting patients and their families
Collecting co-pays
Obtaining and completing insurance information
Answering phone calls
Scheduling appointments

Benefits

Competitive Total Rewards Program
Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D
Long term disability
Health savings account
Flexible spending account
Employee assistance program
Multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
401k retirement plan
Employer matching contribution up to 4%
Time off programs