Medical Front Desk Receptionist
About The Position
Responsible for greeting and checking patients in and out of clinic, via in-person or on the phone. Schedules patient appointments, takes client payment information, filing and other front desk tasks. Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community.
Requirements
- High school diploma or GED required
- Valid and unrestricted driver’s license is required
- Effectively communicate via written, verbal, in person and virtual methods.
Nice To Haves
- directly related medical office experience and applicable qualifications
Responsibilities
- Maintains schedules of clinical staff.
- Entry and verification of client data
- Collects copayments
- Responsible for technology support for telehealth appointments
- Answers multi-line phone
- Registration of clients in the electronic medical record
- Excellent Customer Service to promote a service environments for individuals in need of behavioral health and/or co-occurring services that is recovery focused
- Research and verification of insurance benefits and knowledge to apply for alternative payer sources
- Prepare and scan documents to internal HIM
- Cross train and perform duties to cover neighboring locations
Benefits
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
