Medical Executive Assistant for a Healthcare Services in US (Home Based Full Time)

Virtual Coworker • Jackson, TN

3d • Remote

About The Position

This is a full-time, home-based position for a Medical Executive Assistant within a Healthcare Services company in the US. The role involves managing patient communications, scheduling, administrative support, and assisting with billing and medical records.

Requirements

• Experience in managing patient calls and inquiries
• Proficiency in scheduling and confirming appointments
• Experience with appointment reminders and pre-visit coordination
• Skills in general administrative support, correspondence, and document management
• Experience with patient intake, medical records requests, and authorization tracking
• Familiarity with billing tasks such as charge entry, claim submission, and payment posting
• Experience in following up on outstanding balances and accounts receivable
• Proficiency in entering and updating patient information in an EMR system
• Ability to maintain organized and up-to-date patient records

Responsibilities

• Manage inbound/outbound patient calls and triage inquiries
• Schedule, reschedule, and confirm patient appointments
• Send appointment reminders and coordinate pre-visit instructions
• Provide general administrative support including correspondence and document management
• Assist with patient intake, medical records requests, and authorization tracking
• Support billing tasks including charge entry, claim submission, and payment posting
• Follow up on outstanding balances and support accounts receivable
• Accurately enter and update patient information in the Office EMR system
• Maintain organized, up-to-date patient records

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed