Medical Examination Clerk

WCB-AlbertaCalgary, AB
CA$49,492 - CA$54,984Onsite

About The Position

The Medical Services Department is seeking a self-motivated individual to join our Calgary Office as a Medical Examination Clerk. This role is ideal for someone ready to apply their medical reception experience in a dynamic healthcare environment. Your strong organizational skills, attention to detail and ability to communicate effectively will be key to your success as part of our team. We work together every day to help minimize the impact of workplace injuries and illnesses on Alberta workers and employers. WCB-Alberta is recognized as one of Alberta's Top 85 Employers for 2026! At WCB-Alberta, people are at the heart of everything we do. We’re a not-for-profit organization that serves as a neutral administrator of the workers' compensation system for the province. Every day, we work hard to make a difference in the lives of our customers—the nearly two million workers we cover and the nearly 200,000 employers whose contributions fund worker benefits, return-to-work programs and health care services to help those who have been hurt on the job. At WCB-Alberta, you too can make a difference.

Requirements

  • Successful completion of a Medical Office Assistant program and knowledge of medical terminology is preferred.
  • Proficient in computer use, including experience with Microsoft Word 2010.
  • Excellent organizational skills, attention to detail, and the ability to work effectively in a medical environment.
  • Strong communication, time management and customer service skills.
  • Developed problem solving, critical thinking and conflict resolution skills.
  • Ability to maintain confidentiality and work independently with minimal supervision.
  • Proven ability to work in a fast-paced environment and work efficiently under pressure.
  • Highly dependable and reliable.
  • Final candidates for this position are required to undergo a security clearance as a condition of employment.
  • Successful candidate must reside in Alberta and requires you to work in-person in our Calgary office.

Nice To Haves

  • Medical reception experience

Responsibilities

  • Welcome and assist clients and physicians in a professional manner.
  • Serve as a chaperone during medical appointments.
  • Maintain clean and well-stocked examination rooms with required instruments and supplies.
  • Assemble medical examination packages and request relevant diagnostic test results.
  • Coordinate the collection of audiograms, dental reports and imaging studies following established procedures.
  • Communicate effectively with colleagues, physicians and other stakeholders.
  • Perform general office tasks such as faxing, photocopying and other administrative duties as required.
  • Handle incoming and outgoing mail in a timely and organized manner.

Benefits

  • Competitive salary
  • Comprehensive benefits package
  • Flexible work schedules
  • Hybrid work opportunities that foster a healthy work-life balance
  • Supportive leaders and skilled professionals in a caring and collaborative work environment
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