Medical Equipment Repair Technician - Continuum of Care

SSM Health • Madison, WI

5d • Onsite

About The Position

This role is for a Medical Equipment Repair Technician at SSM Health at Home in Madison. It is a calling more than just a career. The worker type is Regular and the job highlights include a fixed schedule, Monday–Friday from 8:00 AM to 4:30 PM. Preferred experience includes a strong foundation in mechanical and electrical concepts, a hands-on, problem-solving mindset, and experience in automotive or similar technical fields is a plus. The technician will diagnose, repair, and maintain both company-owned and customer-owned durable medical equipment.

Requirements

• High School diploma/GED or 10 years of work experience
• Two years’ experience
• Proof of motor vehicle liability insurance that meets minimum state requirements upon hire and upon request.
• State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin
• Driving Record - Motor Vehicle Report (MVR) And Driver’s License State of Issuance

Nice To Haves

• Strong foundation in mechanical and electrical concepts
• Hands‑on, problem‑solving mindset
• Automotive or similar technical experience is a plus

Responsibilities

• Reviews work orders and daily schedule to determine repair needs.
• Diagnoses equipment problems and repairs and maintains durable medical equipment.
• Tests equipment to ensure for proper operation upon completion of repairs.
• Conducts in-home service calls to customers on an as-needed basis.
• Contacts customers to schedule appointments.
• Resolves equipment problems or arranges for equipment pick-up.
• Assembles new durable medical equipment per manufacturer’s instructions and responds to equipment recalls.
• Monitors parts inventory and orders parts as necessary.
• Ensures for accurate documentation and record keeping of repairs.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Benefits

• Paid Parental Leave: eligible team members receive one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED