Medical Equipment and Supply Specialist - Continuum of Care

SSM Health • Madison, WI

7d • Onsite

About The Position

Acts as a liaison between employees, providers, payers, customers, and other health care providers to obtain necessary documentation and process orders for medical equipment and supplies.

Requirements

• High School diploma/GED or 10 years of work experience
• Two years' experience
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Responsibilities

• Obtains and interprets medical documentation, compares documentation with insurance coverage criteria, and creates orders to provide medical equipment and supplies.
• Verifies patient insurance eligibility/benefits and communicates financial responsibilities to patients, caregivers, and other health care providers.
• Reviews, obtains, and logs appropriate medical documentation that supports the reimbursement of equipment/supplies.
• Performs accurate data entry into operating system and processes orders for appropriate equipment/supplies to ensure delivery and correct billing.
• Communicates with patients, employees, payers, caregivers, and other health care providers on status of orders.
• Collects payments from patients for coinsurance, copays, and self-pay items.
• Obtains written orders and prior authorization for appropriate equipment/supplies.
• Ensures compliance with Medicare, Medicaid and Accreditation Standards.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Benefits

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED