Medical Director EMPACT

La Frontera Center•Tempe, AZ

About The Position

EMPACT–Suicide Prevention Center, part of the La Frontera Arizona family, is a nonprofit organization providing behavioral health counseling, crisis intervention, and suicide prevention services. The Medical Director supervises and provides clinical oversight to staff and contract practitioners, psychiatrists, and other medical professionals. The role reviews prescriber treatment procedures and outcomes to ensure compliance with service and agency requirements, and promotes clinically appropriate, evidence-based care for behavioral health clients. The Medical Director directs outpatient clinical program operations and manages clinical staff and program managers. The position is responsible for program quality, staff development and performance, service delivery policies, records and documentation, contract requirements, budgets, business development, and relationships with community and state organizations. The role also contributes to agency leadership, grant development, contract negotiations, training, and fundraising activities as requested. The position typically works indoors in a medical office setting. Occasional travel for training or to out-of-state locations may be needed, and working from home may sometimes be necessary. Candidates must be at least 21 years old at the time of employment and obtain a fingerprint clearance card. Employees must be able to lift up to 25 pounds at times.

Requirements

  • Valid Arizona license to practice medicine.
  • Completion of psychiatric residency training.
  • DEA registration.
  • At least five years of experience as a psychiatrist, including experience in a psychiatric emergency service, clinic, or mental health center.
  • Eligible to participate in Medicare, Medicaid, and other federal health care programs.
  • Eligible to be credentialed by the Arizona Department of Health Services (ADHS) and Regional Behavioral Health Authority (RBHA).
  • Excellent oral and written communication skills.
  • Strong attention to detail and organizational skills.
  • Strong internal and external customer service skills.
  • Previous management experience, including hiring, training, assigning work, and managing staff performance.
  • Ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and empathetically to people regardless of age, race, creed, gender, or sexual orientation.
  • If driving on agency time or business: valid Arizona driver license, appropriate liability insurance, and approval for liability coverage from EMPACT-SPC’s liability insurance carrier.
  • At hire, a three-year state driving record with no major infractions or excessive driving violations or tickets is required.
  • At least 21 years old at the time of employment.
  • Fingerprint clearance card required for employment.
  • Ability to lift up to 25 pounds at times.

Nice To Haves

  • Experience treating or managing care for a culturally diverse population.

Responsibilities

  • Direct the day-to-day operations of outpatient clinical programs and monitor departmental and individual staff productivity.
  • Manage outpatient clinical staff, including selection, training and development, goal setting, evaluation, performance feedback, and fostering a positive, respectful work environment.
  • Provide administrative and clinical supervision to Program Managers and indirect supervision to departmental staff.
  • Develop and implement policies and procedures for outpatient clinical programs in accordance with the Arizona Practice Model.
  • Maintain quality assurance for service delivery, clinical care, and documentation; monitor client records in accordance with agency policies and procedures.
  • Participate in utilization review functions associated with the department.
  • Recommend and implement changes to improve service delivery and develop new programming as directed.
  • Monitor service reporting, establish evaluation guidelines, and ensure programmatic contract requirements are met.
  • Provide community outreach and maintain effective working relationships with state, community behavioral health, and contracting organizations.
  • Identify potential business development opportunities.
  • Assist with grant preparation through direct writing and collaboration with managers on new program design.
  • Assist managers and clinical coordinators by providing program details and information for the budget process.
  • Assist with preparing the departmental budget and administer the approved budget.
  • Work with the Director of Finance on cost-benefit analyses for new programs, services, and contractual relationships, and on efficient operating and information systems that support billing, data processing, and research.
  • Instruct and train volunteers, interns, contract staff, and regular staff in their respective disciplines as assigned.
  • Negotiate contracts with providers of clinical, prevention, and training services, including psychiatrists, psychologists, therapists, trainers, other programs, and specialty services.
  • Participate in agency fundraising activities as requested by management.
  • Work as part of the agency executive team to advance organizational mission and goals, and attend management and administrative meetings.
  • Review and evaluate prescribers’ treatment procedures and outcomes to ensure they comply with service and agency requirements and support clinically appropriate, evidence-based care.

Benefits

  • Generous paid time off (PTO)
  • 10 paid holidays per year
  • Medical plans (three choices)
  • Dental plans (two choices)
  • Vision plans (two choices)
  • 403(b) retirement plan
  • Retirement allowance
  • Company-paid life and AD&D insurance
  • Company-paid long-term disability
  • Voluntary additional life insurance
  • Voluntary short-term disability
  • Tuition reimbursement
  • Licensure reimbursement
  • Elder care assistance
  • Pet insurance
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