Medical Director EMPACT

La Frontera Center Inc.•Tempe, AZ

About The Position

The Medical Director supervises and provides clinical oversight to staff and contract practitioners, psychiatrists, and other medical professionals. The role reviews and evaluates prescribers’ treatment procedures and outcomes to ensure compliance with service and agency requirements, and helps ensure behavioral health clients receive clinically appropriate, evidence-based care. The Medical Director directs and manages outpatient clinical programs and staff, provides administrative and clinical supervision, supports quality assurance and utilization review, and develops and implements policies and procedures. The position also oversees program productivity, service reporting, contract requirements, budgets, and operational systems; contributes to grants and new program development; builds community and contracting relationships; and participates in agency leadership, meetings, and fundraising activities. The typical work environment is indoors in a medical office setting. Occasional travel to training and out-of-state locations may occur, and working from home may sometimes be necessary. Employment requires the candidate to be at least 21 years old and to obtain a fingerprint clearance card.

Requirements

Valid Arizona license to practice medicine.
Completion of psychiatric residency training and DEA registration.
At least five years of experience as a psychiatrist, including experience in a psychiatric emergency service, clinic, or mental health center.
Eligible to participate in Medicare, Medicaid, and other federal health care programs.
Eligible to be credentialed by the Arizona Department of Health Services (ADHS) and Regional Behavioral Health Authority (RBHA).
Excellent oral and written communication skills.
Detail-oriented with strong organizational skills.
Strong internal and external customer service skills.
Previous management experience, including hiring, training, assigning work, and managing staff performance.
Ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and empathetically to people regardless of age, race, creed, gender, or sexual orientation.
At least 21 years old at time of employment.
Fingerprint clearance card required for employment.
If driving on agency time or business, a valid Arizona driver license, appropriate liability insurance, and approval for liability coverage from EMPACT-SPC’s liability insurance carrier are required. At hire, a three-year state driving record with no major infractions or excessive driving violations or tickets is required.

Nice To Haves

Experience treating or managing care for a culturally diverse population.

Responsibilities

Direct day-to-day operations of outpatient clinical programs, ensure department productivity, and monitor individual staff performance against productivity standards.
Manage outpatient clinical staff, including selection, training and development, goal setting, evaluation, performance feedback, and fostering a positive and respectful work environment.
Provide administrative and clinical supervision to Program Managers and indirect supervision to departmental staff.
Develop and implement policies and procedures for outpatient clinical programs in accordance with the Arizona Practice Model.
Maintain quality assurance of service delivery, including clinical care and documentation, and ensure client records comply with agency policies and procedures.
Participate in utilization review, recommend service-delivery improvements, and implement changes and programming as directed.
Monitor service reporting, establish evaluation guidelines, and ensure program contract requirements are met.
Provide community outreach and maintain relationships with state, community behavioral health, and contracting organizations; identify potential business development opportunities.
Assist with grant preparation through direct writing and collaboration with managers on new program design.
Assist managers and clinical coordinators with program details and information for the budget process.
Assist in preparing the departmental budget and administer and manage the approved budget.
Work with the Director of Finance on cost-benefit analyses of programs, services, and contracts, and on efficient operating and information systems for billing, data processing, and research.
Instruct and train volunteers, interns, contract staff, and regular staff in their respective disciplines as assigned.
Negotiate contracts with providers of clinical, prevention, and training services, including psychiatrists, psychologists, therapists, trainers, other programs, and specialty services.
Participate in agency fundraising activities as requested by management.
Work as part of the agency executive team to advance the organizational mission and goals.
Attend management and administrative meetings.