Medical Director-Primary Care

Crossroads Health • Mentor, OH

3d • Hybrid

About The Position

Crossroads Health, a 501(c)(3) non-profit organization with facilities located in Mentor, Painesville, and Cleveland, serves Northeast Ohio communities with comprehensive behavioral and primary integrated healthcare, early childhood services, extended housing and recovery services—no matter one’s ability to pay. Our mission is to provide hope, healing, and healthcare to everyone. Come and be a part of our Integrated Health Care Center with locations in Mentor, Willoughby and Euclid. The Medical Director of Primary Care serves as the senior primary care physician leader for Crossroads Health's Federally Qualified Health Center (FQHC), providing strategic, administrative, and clinical leadership for primary care services across the organization. This leadership-focused position is responsible for advancing high-quality, integrated, patient-centered care while supporting organizational growth, workforce development, quality improvement, and key strategic initiatives. This role is intentionally designed as a leadership and supervisory position and does not maintain an ongoing patient caseload, allowing dedicated focus on organizational strategy, provider support, quality outcomes, community partnerships, and the continued growth of primary care services. Additionally, the Medical Director will: Partner with executive leadership, the Director of Integrated Healthcare, nursing leadership, pharmacy leadership, quality improvement, and operations teams to strengthen integrated care delivery and enhance patient outcomes. Support strategies that maximize utilization and capture rates within the organization's in-house and contract pharmacy programs while improving medication access and adherence. Serve as a physician ambassador for the organization, advancing strategic partnerships with hospitals, academic institutions, residency programs, managed care organizations, referral partners, and community stakeholders to improve access to care and expand services throughout the community. Provide clinical oversight, supervision, and mentorship to primary care Advanced Practice Providers (APPs), primary care residents and interns, and other primary care clinical staff. Using a trauma-informed, recovery-oriented, and person-centered approach, the Medical Director champions integrated healthcare, provider engagement, and clinical innovation.

Requirements

• MD or DO from accredited Medical School
• Five (5) years of administrative and leadership experience in primary healthcare settings
• Five (5) years clinical experience with knowledge of local primary healthcare systems
• State of Ohio Medical License
• Board certified in Family Medicine, Internal Medicine, or Pediatrics
• DEA Registration
• Professional Liability Insurance $1,000,000/$3,000,000
• Medicaid provider number issued by Ohio Department of Medicaid
• Valid Driver’s License and must have an acceptable driving record (4 points or less)
• Reliable transportation
• Carry automobile insurance with minimum liability limits of $100,000/$300,000 and property damage of $50,000

Responsibilities

• Provide strategic, administrative, and clinical leadership for primary care services across the organization.
• Advance high-quality, integrated, patient-centered care.
• Support organizational growth, workforce development, quality improvement, and key strategic initiatives.
• Partner with executive leadership, the Director of Integrated Healthcare, nursing leadership, pharmacy leadership, quality improvement, and operations teams to strengthen integrated care delivery and enhance patient outcomes.
• Support strategies that maximize utilization and capture rates within the organization's in-house and contract pharmacy programs while improving medication access and adherence.
• Serve as a physician ambassador for the organization, advancing strategic partnerships with hospitals, academic institutions, residency programs, managed care organizations, referral partners, and community stakeholders to improve access to care and expand services throughout the community.
• Provide clinical oversight, supervision, and mentorship to primary care Advanced Practice Providers (APPs), primary care residents and interns, and other primary care clinical staff.
• Champion integrated healthcare, provider engagement, and clinical innovation using a trauma-informed, recovery-oriented, and person-centered approach.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Ph.D. or professional degree