Medical Director-Health System Partnerships

K Health•New York, NY

11h•Remote

About The Position

Join K Health as a pioneering clinical leader and play a key role in transforming healthcare delivery. At the forefront of innovation, our AI-powered tools are redefining standards for high-quality, efficient care. In collaboration with leading hospital systems across the country, we are expanding access to healthcare through state-of-the-art Virtual Comprehensive Care Clinics. We are looking for a dynamic clinical leader. Someone who is passionate about delivering exceptional patient care, embraces the use of cutting edge technology, and possesses an entrepreneurial spirit. As the head of our next 24/7 virtual clinic, you will oversee a team providing fully remote, text, and video-based care—both scheduled and on-demand. Supported by K Health's clinical-grade AI, you will lead clinicians in delivering comprehensive care, including primary care, behavioral health, and acute care, for patients aged 3 and up. In this pivotal role, you will be the driving force behind our clinic’s success, providing medical leadership, guidance, and policy oversight. You will collaborate closely with our medical network and lead initiatives to expand access care and optimize the use of our services. This role offers the chance to work alongside executive and senior medical leadership, clinical teams, and external stakeholders to drive clinical excellence, quality improvement, and strategic growth. Join us in shaping the future of healthcare and making a meaningful impact on the lives of patients nationwide.

Requirements

5+ years of post residency experience
Must be Board Certified in Family Medicine
Comfortable treating patients of all ages in a remote setting
Comfortable with EMRs, MUST have EPIC experience
Prior experience in a leadership role preferred but not required
Experience in start-up environments and Telemedicine; however, other relevant experiences and skills may be considered by the hiring manager
Effective leadership and critical thinking skills and proven ability to foster team productivity, unity, and cohesiveness
Highly motivated self starter who thrives working in fast-paced innovative environment while remaining flexible, agile, proactive, resourceful, and efficient
Comfortable with technology and digital health
Willingness to work clinically (25-50%)
Local to NY City area is preferred
Some travel (domestic and international) up to 30%

Responsibilities

Become an expert in our AI based care delivery model, which uses data driven models to provide quality care efficiently
Develop a comprehensive understanding of our clinical practice within our consumer and partnership clinics
Owner of clinical policy and regulatory oversight within Virtual Clinic
Collaborate with Practice Manager to assess opportunities for continued operational improvement
Participate in the customization, development, design, standardization, implementation, and review of medical operations, protocols, and data to ensure operational accuracy and efficiency
Lead a partnership clinic, from development to launch, be accountable for the oversight and management of clinic operations and practicing clinicians
Provide clinical expertise to both internal teams (operations, product, medical, regulatory, non-clinical, marketing, and data science) and external teams to ensure that clinical needs and business strategies are met
Share regular updates and create presentations to the Medical Leadership Team as well as other key stakeholders
Develop and deliver best in class training for all clinical team members. Modifying as needed to meet the standards and requirements of each partner system
Establish excellent communication and collaboration with cross-functional partners both internally and externally
Responsible for timely delivery of high-quality clinical quality data and tools, working in concert with data science and analytics teams
Support the establishment, maintenance and communication of appropriate policies, procedures, and clinical practice guidelines
Assist with planning, development, and modification of the clinical workflows and processes for each partnership
Work with the operations team to develop and maintain scalable processes and procedures for the medical team
Lead or assist in writing, reviewing, and/or approving clinical project deliverables such as scope definition documents, product integration, handbooks, manuals, QA monitoring plan and tools, patient safety management, close-out and handoff plans, and readiness plans
As our clinic expert you will assist with the development of media, presentations, and demonstrations
Clinical hours will vary but anticipate 8-20 hours per week based on clinic need
Demonstrated experience managing and mentoring team members. Effective leadership and critical thinking skills and proven ability to foster team productivity, unity, and cohesiveness
Educate patients on appropriate treatments and care plans for their health needs
Co-manage patients with external partners within our healthcare delivery model
Manage patient follow ups for chronic care programs
Prescribe medication and refills as appropriate
Elevate comprehensive remote care; provide compassionate and meaningful care
Think on your feet to devise creative solutions to problems that arise or escalate, as appropriate