Medical Device Installer/Technician

MedScope Installation • Hobbs, NM

6d • Onsite

About The Position

MedScope supports Personal Emergency Response System (PERS) users nationwide, helping individuals remain safe and independent in their homes. This 1099 independent contractor role is suited to people seeking supplemental, low-complexity work. Installers set their availability and capacity in advance, receive assigned jobs, coordinate appointments directly with members or caregivers, and complete work within required service-level timeframes.

The role involves traveling to clients’ homes to deliver, set up, test, and explain personal emergency response equipment. Installers troubleshoot installation issues, maintain accurate records in company software, coordinate with member support and installer coordinators, and obtain required signatures through DocuSign. Compensation is per trip based on one-way mileage, including when an installation cannot be completed; there is no hourly pay. Most installations take 15–20 minutes.

Requirements

• Have a vehicle and provide valid driver’s license, vehicle registration, and auto insurance documentation.
• Be willing to complete background checks and training.
• Have excellent verbal and written communication skills.
• Have a working email address, a smartphone with voicemail, and basic computer skills.
• Have a high school diploma or equivalent.
• Be able to work independently.
• Be committed to meeting or exceeding service-level requirements.
• Travel regularly to member homes.
• Be able to perform physical activities including bending, kneeling, reaching, and climbing stairs.
• Be able to carry and handle lightweight equipment, typically under 10–15 pounds, and work in varied home environments.

Nice To Haves

• Field technician, cable installation, or alarm installation experience; experience is a plus but not required.

Responsibilities

• Coordinate appointment scheduling directly with clients.
• Deliver, initially set up, and test personal emergency response equipment in clients’ homes.
• Educate clients and caregivers on device usage, features, and maintenance.
• Troubleshoot and resolve technical issues during installation.
• Maintain accurate records of installations, service calls, and client interactions using company software.
• Collaborate with member support and installer coordinators to provide support to members.
• Obtain appropriate signatures through DocuSign on required paperwork during installation appointments.
• Follow safety protocols, regulatory requirements, and company policies during installations.
• Complete assigned work within required service-level timeframes.

Benefits

• Paid for every trip, including trips where installations cannot be completed.
• Most jobs take 15–20 minutes.
• Installers set their availability and capacity, and work is assigned accordingly.
• Opportunity to contribute to the safety and wellbeing of members in the community.

What This Job Offers

• Education Level: High school or GED