Medical Device Installer/Technician

MedScope Installation • Hobbs, NM

5d • Onsite

About The Position

MedScope is seeking independent contractors to install and support Personal Emergency Response System (PERS) equipment in members’ homes. The role involves coordinating appointments directly with members or caregivers, delivering and setting up equipment, testing it, and explaining its use and maintenance. Installers set their availability and capacity in advance and complete assigned work within required service-level timeframes. The position requires regular travel to member homes and independent work in a variety of home environments. Contractors are paid per trip according to one-way mileage, including when an installation cannot be completed; compensation is not hourly.

Requirements

• Have a vehicle and provide valid driver’s license, vehicle registration, and auto insurance documentation.
• Be willing to complete background checks and training.
• Have excellent verbal and written communication skills.
• Have a working email address, a smartphone with voicemail, and basic computer skills.
• Have a high school diploma or equivalent.
• Be able to work independently.
• Commit to meeting or exceeding service-level requirements.

Nice To Haves

• Field technician, cable installation, or alarm installation experience; this experience is not required.

Responsibilities

• Coordinate appointment scheduling directly with clients.
• Deliver, initially set up, and test personal emergency response equipment in clients’ homes.
• Educate clients and caregivers on device usage, features, and maintenance.
• Troubleshoot and resolve technical issues during installation.
• Maintain accurate records of installations, service calls, and client interactions using company software.
• Collaborate with member support and installer coordinators to support members.
• Obtain required signatures via DocuSign during installation appointments.
• Follow safety protocols, regulatory requirements, and company policies during installations.

Benefits

• Paid per trip, including when installations cannot be completed.
• Most jobs take 15–20 minutes.
• Set availability and capacity in advance, with work assigned accordingly.
• Opportunity to contribute to the safety and wellbeing of members in the community.

What This Job Offers

• Education Level: High school or GED