Medical Department Assistant

Chapa-De Indian Health • Auburn, WA

14h

About The Position

Chapa-De is seeking a detail-oriented, highly organized Medical Department Assistant to support a fast-paced healthcare environment. The position involves coordinating provider onboarding, patient and customer concerns, event logistics, and complex schedules. The ideal candidate is proactive and adaptable, stays current on policies and procedures, and communicates updates and changes effectively to the team. Strong PowerPoint design skills are a plus.

Chapa-De is a nonprofit community outpatient health center serving American Indians and low-income individuals in its communities, with clinics in Auburn and Grass Valley, California. The organization is committed to equal employment opportunity and provides reasonable accommodation to qualified individuals with disabilities. California Department of Public Health requirements apply; these may include masking during flu season for employees who decline an annual flu vaccine. Qualified Indian applicants receive preference in filling vacancies in accordance with the Indian Preference Act.

Requirements

• High school diploma.
• At least 1 year of experience in a healthcare setting.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Strong written communication skills, including the ability to prepare letters, reports, policies, and procedures.
• Ability to manage multiple schedules and competing priorities.
• Strong verbal communication skills, including the ability to communicate information and data effectively to others.
• At least 1 year of professional experience using computer-based applications in a work environment.

Nice To Haves

• Strong PowerPoint design background.

Responsibilities

• Coordinate complex calendars, prioritize appointments, and optimize schedules while balancing multiple priorities and stakeholder needs.
• Manage end-to-end onboarding for new healthcare providers, including system access, training, equipment setup, and organizational integration.
• Prepare clear and concise meeting recaps and track follow-up actions to support communication and accountability.
• Plan and execute large in-person meetings and events, coordinating venues, schedules, attendees, catering, technology, and logistics.
• Address and resolve patient and customer concerns professionally, with empathy, efficiency, and adherence to company policies.
• Stay current on policies and procedures and communicate updates and changes to the team.

Benefits

• Employer-paid health insurance, including medical, dental, and vision, with 100% employee coverage and 80% dependent coverage.
• 17 days of paid time off.
• 11 paid holidays.
• 8 or more paid sick days, accrued at 1 hour for every 30 hours worked.
• Retirement plan with a 6% employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED