Medical Courier - Advanced

Quest Diagnostics•Wallingford, CT

About The Position

Quest Diagnostics is hiring an Advanced Medical Courier in Wallingford, Connecticut. The role transports medical specimens and laboratory materials so they reach their destinations safely, accurately, and on time. Couriers interact professionally with healthcare and laboratory staff, operate a company-provided non-CDL vehicle, and use mobile devices and route tools to track deliveries and document handling. The position has variable hours and requires availability for routes or shifts any day from Monday through Sunday, including possible coverage across multiple shifts and emergency coverage. Pay is $23.52–$26.30 per hour. Salary offers depend on factors including skills, training, experience, education, applicable certifications, market conditions, and organizational factors. Eligible candidates may receive annual performance bonus compensation.

Requirements

Valid driver's license.
At least 3 years of driving experience.
Motor Vehicle Record documentation showing no more than two moving violation convictions in the previous 36 months, with none in the most recent 12 months.
Strong customer service and communication skills.
Strong attention to detail and reliable documentation skills.
Ability to work independently and solve problems on the road.
Comfort using mobile devices or scanning tools.
Ability to lift up to 30 pounds and remain active for much of the shift.

Nice To Haves

Prior medical, customer service, courier, or logistics experience is strongly preferred.

Responsibilities

Pick up, transport, and deliver medical specimens and laboratory materials.
Communicate professionally with doctors, nurses, and laboratory staff to support timely deliveries.
Safely operate a company-provided non-CDL vehicle.
Use handheld scanners, route software, and mobile apps to track deliveries.
Ensure proper specimen handling, labeling, storage, and documentation.
Comply with DOT, HIPAA, OSHA, and internal safety standards.
Cover routes on multiple shifts and/or weekends as needed.
Complete special assignments such as training, pack out, and air; work with special projects and clients; and assist with Group Lead duties as needed.
Cover routes and functions deemed necessary, including multiple shifts and emergency coverage.