Medical Coding Manager

Sprinter Health • Menlo Park, CA

2d

About The Position

Sprinter Health is seeking a Coding Manager to lead its Coding team, overseeing medical coders and coding auditors who assign codes accurately, compliantly, and promptly across in-home and virtual services. The manager owns coding operations, quality, and audit programs and partners with clinical, operations, product, and revenue cycle stakeholders. The role helps build a high-performing, learning-oriented coding function that supports clean claims, risk adjustment, quality reporting, and access to preventive and chronic care.

The manager leads and coaches a remote team, directs daily coding workflows and performance, and serves as an escalation point for complex coding issues. They ensure work follows applicable coding and payer guidelines, maintain policies and job aids, and build structured onboarding and ongoing education. The role also includes coaching based on performance and audit data, supporting professional development, and fostering a collaborative learning culture that reinforces confidentiality and HIPAA and compliance standards.

Requirements

• Active AAPC certification, such as CPC or COC, or AHIMA certification, such as CCS-P or CCS.
• At least 5 years of professional coding experience.
• At least 2 years in a senior, lead, or supervisory role supporting other coders.
• Strong understanding of professional-fee coding, including preventive care, primary care, diagnostics, and virtual/telehealth services.
• Deep knowledge of ICD-10-CM, CPT, HCPCS, modifiers, and national and payer-specific guidelines.
• Demonstrated experience designing and delivering coding education, such as trainings, huddles, guides, or coder mentoring.
• Excellent communication and coaching skills, including the ability to explain complex coding topics to coding and non-coding audiences, internally and externally.
• Ability to work independently, prioritize effectively, and manage a remote team.

Nice To Haves

• Familiarity with HCC/risk adjustment coding and how coding supports value-based care and quality programs.
• Experience with EHR systems, encoder/coding software, and productivity or quality reporting tools.
• Experience with Elation and Google Workspace.

Responsibilities

• Lead, coach, and support a remote team of medical coders and coding auditors, setting expectations and holding regular one-on-ones.
• Manage daily coding operations, including work queues, workload balancing, turnaround times, and reporting on accuracy, productivity, and compliance.
• Act as the primary escalation point for coding questions and complex scenarios, partnering with Revenue Cycle, Compliance, and audit resources on issues, audit findings, and denial trends.
• Ensure accurate, complete, and compliant coding under ICD-10-CM, CPT, HCPCS, CMS, and payer-specific guidelines through training, policies, and daily oversight.
• Develop, maintain, and communicate coding policies, playbooks, and job aids.
• Design and own a coding education program, including new-hire onboarding, ramp plans, competency checklists, and 30/60/90-day milestones.
• Deliver ongoing training on guideline updates, payer changes, common errors, and Sprinter-specific workflows, including Care+ visits and diagnostics.
• Maintain a centralized library of training materials, including guides, FAQs, tip sheets, and short videos.
• Provide individual coaching based on performance data, audit and denial trends, and observed needs.
• Support coders in maintaining and advancing their professional certifications and continuing education.
• Foster peer-to-peer knowledge sharing, normalize questions, recognize improvement, and reinforce confidentiality and HIPAA/compliance standards.
• Work with external clients or partners and develop and explain client-facing reports, analytics, and coding-related insights.

Benefits

• $80,000–$110,000 base salary plus equity.
• 100% paid health, dental, and vision premiums, including family coverage.
• Generous parental leave: 4 months for birthing parents and 2 months for partners.
• 401(k) with company match.
• Unlimited PTO.
• Flexible schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed