MEDICAL CLAIMS ADJUSTER

Wilson-McShane Corp•Kansas City, MO

8d•Onsite

About The Position

As a Medical Claims Adjuster with Wilson-McShane Corporation, you will serve as a primary point of contact for participants and providers, handling a high volume of phone calls and responding to benefit and claims-related inquiries. This role requires the ability to balance and manage incoming calls while processing medical and short-term disability claims in a timely and accurate manner. You will have a direct impact on the participants and families of the plans we administer by providing exceptional customer service and ensuring claims are handled efficiently. This position offers the opportunity to support participants and providers both by phone and in person while navigating multiple priorities in a fast-paced environment.

Requirements

Minimum of two years claims paying experience required.
Ability to read and interpret documents such as Summary Plan Description and procedure manuals.
Proficiency with Microsoft Office.
Quick learner of other computer applications.
Attention to detail to process claims.
Ability to provide excellent customer service.
Ability to assist people with their claims process.

Responsibilities

Serve as a primary point of contact for participants and providers.
Handle a high volume of phone calls and respond to benefit and claims-related inquiries.
Balance and manage incoming calls while processing medical and short-term disability claims in a timely and accurate manner.
Provide exceptional customer service.
Ensure claims are handled efficiently.
Support participants and providers both by phone and in person.
Navigate multiple priorities in a fast-paced environment.

Benefits

Low Deductible Health, Prescription Drug and Dental Benefits
Voluntary Vision, Accident, Critical Illness and Pet Insurance
Flexible Spending Account (FSA)
Employer Contribution to 401(k)-No Match Required
401(k) and Roth 401(k)
Paid Holidays and Paid time off
Dependent Care Reimbursement Account
Life Insurance and AD&D
Employer Paid Short Term Disability
Employee Assistance Program, including access to confidential counseling (virtual and in-person)