MEDICAL CLAIMS ADJUSTER

Wilson-McShane Corp • Duluth, MN

2d

About The Position

As a Medical Claims Adjuster with Wilson-McShane Corporation, you will be a primary point of contact for participants and providers, handling a high volume of phone calls and responding to benefit- and claims-related inquiries. You will balance incoming calls with processing medical and short-term disability claims in a timely and accurate manner. The role supports participants and providers by phone and in person, while managing multiple priorities in a fast-paced environment. The schedule is 8:00 a.m.–5:00 p.m., Monday through Friday, with a one-hour lunch. This is a non-exempt position paying $26.85 per hour.

Requirements

• At least two years of claims-paying experience.
• Ability to read and interpret documents such as Summary Plan Descriptions and procedure manuals.
• Proficiency with Microsoft Office.
• Ability to learn other computer applications quickly.
• Attention to detail and excellent customer service skills.

Responsibilities

• Handle a high volume of phone calls and respond to benefit- and claims-related inquiries from participants and providers.
• Balance and manage incoming calls while processing medical and short-term disability claims in a timely and accurate manner.
• Provide customer service and support to participants and providers by phone and in person.
• Ensure claims are handled efficiently.

Benefits

• Low-deductible health, prescription drug, and dental benefits.
• Voluntary vision, accident, critical illness, and pet insurance.
• 401(k) and Roth 401(k).
• Paid holidays and paid time off.
• Employee Assistance Program, including access to confidential counseling virtually and in person.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed