Case Manager

Brockton Area Multi-Servi•Brockton, MA

3h•$24 - $25•Onsite

About The Position

The Medical Case Manager provides outreach, care coordination, and support services to individuals living with or at risk for HIV/AIDS, ensuring access to comprehensive healthcare and community resources. This role involves direct care and case management, community engagement and prevention, and program support and operations.

Requirements

Minimum of 2 years professional or volunteer experience in a related field required
Case management or care coordination experience required
Valid driver’s license and reliable transportation required

Nice To Haves

Associate or Bachelor’s degree in a human services field preferred
Experience working with individuals living with HIV/AIDS
Experience working with substance use/addiction populations
Familiarity with harm reduction principles
Bilingual abilities (Haitian Creole, Cape Verdean Creole, Portuguese, Spanish) strongly preferred
Phlebotomy skills preferred or willingness to learn
Residency in or familiarity with the Brockton area preferred

Responsibilities

Conduct outreach in collaboration with community partners to identify individuals in need of services
Connect persons served to medical care, insurance, and social, mental health, and financial supports
Perform ongoing assessments and develop individualized care plans
Provide referrals and resource navigation based on client needs
Conduct home visits and transport clients to appointments (medical, legal, social services, etc.)
Provide health education, interpretation, and assistance accessing services
Maintain accurate documentation and data entry in CareWare or other EHR systems
Participate in community meetings focused on health access and education
Collaborate with HIV Services team on prevention strategies (HIV/HCV/STI, overdose prevention)
Screen, assess, and counsel individuals at risk for HIV/HCV/STI or opioid overdose
Collect specimens for testing (venous blood draw, finger stick, oral swab, urine specimen)
Stay current on HIV, STI, Hepatitis, substance use, and harm reduction best practices through trainings
Assist with operations of the BAMSI Community Food Pantry (inventory, ordering, pickup, distribution)
Build and maintain professional relationships with clients, staff, and community partners
Follow all agency policies, procedures, and safety protocols, including universal precautions
Maintain flexibility to work occasional evenings and weekends as needed
Perform additional duties as assigned