Medical Case Manager
About The Position
The Case Manager provides social work and client advocacy services to clients of Big Bend Cares and is responsible to the Director of Client Services. The role assists HIV-positive clients with improving their health through client-centered services, including assessing service needs, creating individualized care plans, and coordinating access to core medical and support services. The Case Manager monitors client progress, reevaluates care plans, follows Florida Department of Health HIV/AIDS case management standards and guidelines, advocates for clients accessing needed services, and maintains client records, caseload data, and billing documentation. The role also completes pre-intakes, recommends policy and procedure changes, and performs other duties as assigned.
Requirements
- Meet at least one of the following qualifications: a bachelor’s degree in psychology, social work, or human services; a bachelor’s degree in any field with at least six months of case management experience; applicable experience substituted year-for-year for the required education; or a registered nursing license in Florida.
- Submit to and pass a Level 2 background screening.
- Have reliable transportation.
Nice To Haves
- Knowledge of HIV disease, government programs, and medical social work procedures.
Responsibilities
- Assess clients’ comprehensive service needs.
- Develop comprehensive, individualized care plans.
- Provide timely and coordinated linkage to and access to core medical and support services.
- Monitor client progress and reevaluate care plans.
- Follow the Department of Health’s HIV/AIDS case management standards and guidelines, including eligibility redeterminations, CAREWare use, and casefile documentation.
- Maintain knowledge of and follow Clients’ Rights and Responsibilities and client procedures.
- Advocate on behalf of clients to help them access needed services.
- Recommend changes to case management policies and procedures.
- Complete pre-intakes as required.
- Maintain and report caseload data as requested.
- Maintain assigned client files.
- Complete billing documentation.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
