Medical Care Coordinator

FAMILY RESOURCE CENTER OF NORTHWEST OHIO INCFindlay, OH
Hybrid

About The Position

Under the guidance of the Nursing Supervisor, you will serve as a client advocate for our medical-only clients, acting in their best interest at all times. Attend treatment plan development and review meetings. You will also coordinate and monitor appropriateness of all services, examine and recommend new programs, and provide assistance in crisis situations to stabilize your clients. You will ensure adequate client care, provide consultative services and/or promote the coordination and development of mental health and/or substance abuse services within the community. Record client progress, monitor relapse plan and maintain necessary records and files. You will provide support, resources and linkage to services for your clients by maintaining a relationship with other agencies or external service providers as needed. You thrive working in a team-based environment. While working with the treatment team, you will maintain a strengths-based approach as you work with your clients and families to assist with the retention of dignity and the development of positive qualities in the client.

Requirements

  • HSD/GED
  • Previous experience in healthcare settings
  • A valid driver's license and the ability to maintain auto insurance
  • Willingness to travel to other FRC locations that we service, including Hancock County and surrounding areas
  • CPR/First Aid Certification or willingness to obtain one
  • Willingness to submit background check, drug screening and fingerprinting
  • Ability to regularly use various computer apps including Microsoft Office, our HRIS, EHR and other online systems, with multiple logins often simultaneously

Nice To Haves

  • Bachelor's degree in social services related field
  • Previous relevant experience working with individuals with primary mental health diagnosis and/or co-occurring disorders, SUD, or related populations

Responsibilities

  • Serve as a client advocate for medical-only clients.
  • Attend treatment plan development and review meetings.
  • Coordinate and monitor the appropriateness of all services.
  • Examine and recommend new programs.
  • Provide assistance in crisis situations to stabilize clients.
  • Ensure adequate client care.
  • Provide consultative services and/or promote the coordination and development of mental health and/or substance abuse services within the community.
  • Record client progress.
  • Monitor relapse plans.
  • Maintain necessary records and files.
  • Provide support, resources, and linkage to services for clients.
  • Maintain relationships with other agencies or external service providers.
  • Work with the treatment team maintaining a strengths-based approach.
  • Assist clients and families with the retention of dignity and the development of positive qualities.

Benefits

  • Health Insurance
  • Health Savings Account (HSA)
  • Teledoc
  • Dental Insurance
  • Vision Insurance
  • Life and AD&D Insurance
  • Voluntary Life Insurance
  • Employee Assistance Program (EAP)
  • PTO
  • Paid Holidays
  • 403(b) Retirement
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