Medical Business Specialist - Op Infusion Clinic

Munson Healthcare•Cadillac, MI

7d•Onsite

About The Position

The Medical Business Specialist (Receptionist) is the first point of contact for patients and their families. Through personal interaction and efficiency, the specialist helps create an exceptional experience of care, wellness, and healing. The role obtains and verifies required patient and insurance information and accurately enters it into the registration system. It also schedules patient appointments, including return office visits, referrals, and diagnostic testing or procedures, and greets patients professionally in person and over the telephone while responding effectively to patients and their families.

Requirements

High school graduate or GED.
For the Specialist role: at least two years of experience as a Medical Practice Business Associate or in a similar healthcare role.
Proficient in typing and Windows, with experience using multiple computer systems.
Employees must be vaccinated or have lab-confirmed immunity for Measles, Mumps, Rubella, and Varicella. Employees must also receive a flu vaccine during the flu season in the year they are hired and annually thereafter, or receive an approved medical or religious exemption.

Nice To Haves

Associate degree preferred.

Responsibilities

Obtain and verify required patient and insurance information.
Accurately enter patient and insurance information into the registration system.
Schedule patient appointments, including return office visits, referrals, and diagnostic testing or procedures.
Greet patients professionally in person and over the telephone.
Respond effectively to patients and their families.