Medical Business Specialist - Op Infusion Clinic

Munson Healthcare•Cadillac, MI

6d•Onsite

About The Position

The Medical Business Specialist (Receptionist) is the first point of contact for patients and their families at the outpatient infusion clinic. The role helps create an exceptional care experience through professional, efficient interactions in person and by telephone. Responsibilities include obtaining and verifying patient and insurance information, accurately entering information into the registration system, and scheduling appointments such as return office visits, referrals, and diagnostic testing or procedures. The schedule is Monday through Friday during the day, with a flexible 16/40-hour weekly arrangement. Shifts will initially be 8 hours and will change to 10 hours. The job is located at 400 Hobart St, Cadillac, MI 49601. A $2,025 sign-on bonus is offered, subject to terms and conditions.

Requirements

High school diploma or GED.
For the Specialist level: at least two years of experience as a Medical Practice Business Associate or in a similar healthcare role.
For the Associate level: 6 months to 1 year of customer service experience, typically gained through prior work with the public with minimal supervision.
Proficiency in typing and Windows, and experience using multiple computer systems.
Employees must be vaccinated or have lab-confirmed immunity for measles, mumps, rubella, and varicella.
Employees must receive a flu vaccine during the flu season in the year hired and annually thereafter, or receive an approved medical or religious exemption.

Nice To Haves

Associate degree preferred.

Responsibilities

Greet patients professionally in person and over the telephone.
Respond effectively to patients and their families.
Obtain and verify required patient and insurance information.
Accurately enter patient and insurance information into the registration system.
Schedule return office visits, referrals, and diagnostic testing or procedures.