Medical Business Associate - Sleep Center

Munson Healthcare•Cadillac, MI

1d•Onsite

About The Position

The Medical Business Associate (Receptionist) is the first point of contact for patients and their families at the Sleep Center. Through professional, efficient interactions, this role helps create an exceptional experience of care, wellness, and healing. The associate obtains and verifies required patient and insurance information and accurately enters it into the registration system. The role also schedules appointments, including return office visits, referrals, and diagnostic testing or procedures, and greets and assists patients and families in person and by telephone.

Requirements

High school graduate or GED.
Proficient in typing and Windows, with experience using multiple computer systems.
For the Specialist qualification: at least two years of experience as a Medical Practice Business Associate or in a similar healthcare role.
For the Associate qualification: six months to one year of customer service experience, typically gained through prior work with the public with minimal supervision.

Nice To Haves

Associate degree preferred.

Responsibilities

Obtain and verify required patient and insurance information.
Accurately enter patient and insurance information into the registration system.
Schedule return office visits, referrals, and diagnostic testing or procedures.
Professionally greet patients in person and by telephone.
Respond effectively to patients and their families.