Medical Business Associate - Sleep Center

Munson Healthcare•Cadillac, MI

18h•Onsite

About The Position

The Medical Business Associate (Receptionist) is the first point of contact for patients and their families and helps create an exceptional care experience through professional, efficient interactions. The role obtains and verifies required patient and insurance information, enters information accurately into the registration system, schedules patient appointments, and greets and assists patients and families in person and by telephone. Appointments may include return office visits, referrals, and diagnostic testing or procedures. The position is located at 400 Hobart Street in Cadillac, Michigan, and is scheduled for 40 hours per week on a day shift: Monday through Thursday, 7:00 a.m.–4:30 p.m., and Friday, 8:00 a.m.–12:00 p.m..

Requirements

High school graduate or GED.
For the Specialist level: at least two years of experience as a Medical Practice Business Associate or in a similar healthcare role.
For the Associate level: six months to one year of customer service experience, usually gained through prior work with the public with minimal supervision.
Proficiency in typing and Windows, and experience using multiple computer systems.
Employees must be vaccinated or have lab-confirmed immunity for measles, mumps, rubella, and varicella.
Employees must receive a flu vaccine during the flu season in the year hired and annually thereafter, or receive an approved medical or religious exemption.

Nice To Haves

Associate degree preferred.

Responsibilities

Obtain and verify required patient and insurance information.
Accurately enter patient and insurance information into the registration system.
Schedule return office visits, referrals, and diagnostic testing or procedures.
Greet patients professionally in person and by telephone.
Respond effectively to patients and their families.