V105 - Medical & Billing Legal Assistant

Job Duck

9d•Remote

About The Position

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: At Job Duck, we are looking for a Medical & Billing Legal Assistant who is passionate about supporting legal teams and making a difference in the lives of clients. In this role, you will be responsible for organizing medical records and billing, assisting paralegals, and ensuring the accuracy of critical documentation. Your work will help streamline case management and improve client experiences, all within a collaborative and structured environment. The ideal candidate is detail-oriented, proactive, and comfortable making outbound calls, thriving in remote settings where adaptability and teamwork are valued. If you are committed to confidentiality and enjoy working with established processes, this opportunity will allow you to grow and contribute meaningfully.

Requirements

1-2 years of experience working as a legal assistant or in a law firm
Strong attention to detail required
Self-driven and disciplined
Team-oriented mindset
Adaptability and flexibility
Comfort with structured workflows and established processes
Good numerical skills; proficiency in Excel
Strong English communication skills (verbal and written)
Experience working successfully in a remote environment
Ability to handle confidential information
Comfortable making outbound client calls
Willingness to support different teams as needed
Location and timezone: Remote, Central Standard Time (CST)
Working Hours: Monday to Friday
Expected call volume: Moderate (approximately 6-15 calls per day)
Software and Tools Required: - CRM: Clio - VOIP: ESI - Internal Communication: WhatsApp, Zoom - Email/Calendar: Microsoft Suite & Outlook
Work Shift: 8:00 AM - 5:00 PM [CST][CDT] (United States of America)
Languages: English

Responsibilities

Work within a case management system and use document/email templates
Request and process medical records and medical bills through external portals
Provide light administrative legal support as needed
Manage outgoing requests and follow-ups
Make outbound client calls (approximately 5–10 per day) for monthly 28-day client check-ins
Adhere to established systems and workflows
Track and organize records and bills once received
Support paralegals by ensuring documentation is accurate, complete, and properly processed
Maintain confidentiality and work in a secure, private workspace
Create and maintain medical expense summaries and billing logs in Excel